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(tick) InstanceSync & DataSync apps for Jira

The Perspectium InstanceSync and DataSync apps are now available on the Atlassian Marketplace, allowing you to easily sync DevOps data from your Jira instance to other applications and data stores.

(tick)  DataSync, On-demand DataSync & Intelligent Incidents apps for ServiceNow

Sync your ServiceNow ITSM data with local data stores using Perspectium's DataSync app. Plus, now you can sync your ServiceNow data with an AWS Relational Database Service (RDS) and then train AWS Machine Learning models to deliver custom predictions about your ITSM processes with the On-demand DataSync and Intelligent Incidents apps, now available in the ServiceNow Store.

(tick)  Sync with Ivanti

Now, you can sync your Ivanti incidents with other ITSM applications and data stores. 


Release Notes

March 14, 2019



  • Table schemas can now be bulk shared to databases using the Replicator Agent

  • An option in ServiceNow is now available to sync all source fields (including custom fields) with the fields in a target instance

  • The InstanceSync and DataSync apps for Jira are now available for download on the Atlassian Marketplace*

  • Ivanti incidents can now be synced with other ITSM applications and databases*

  • ServiceNow incidents can now be synced with AWS Support Center cases*

  • ServiceOps ServiceNow-Jira is now available for syncing incidents with issues and change requests/change tasks with stories/epics*

  • The Replicator Agent will now support the sharing of temporal, or timestamped, data*

  • Error notification emails about ServiceNow connection errors to the Perspectium Mesh (MBS) can now be sent in batches at specified time intervals*

  • InstanceSync for ServiceNow receipts can now be sent in batches*


  • Descriptions have been added on the group shares Create New form to provide clearer directions for filtering and choosing tables/template 

  • The number of Remedy scheduled jobs has been consolidated to improve performance when sending Remedy messages to the Repeater Agent 

  • Observer for ServiceNow passwords are now AES-256 encrypted by default

  • Messages for Salesforce can now be set to have a default status of either Error or Ready until the messages are sent out of the source Salesforce org*

  • Subscribe conditions/settings for the Global table will no longer override subscribe conditions/settings for other ServiceNow tables*






*Work on this feature/enhancement is currently in progress

Can't find the feature you're looking for?  See release notes for earlier releases.