Create a new group share

Prerequisites

 First, install the Perspectium core update set for ServiceNow.

Procedure

To create a new group share, follow these steps:

1. Log into your ServiceNow instance and navigate to Perspectium > Group Share > Create New or simply type Group Share and then click Create New.

2. Type any name for your group share.

3. Under Target Queue, click the  icon to pull up your shared queues. Then, choose a queue from the list to group share your data to.

4. Choose the Target you want to share to from the Target dropdown. Options include:

• • ServiceNow: Share records to another ServiceNow instance
  • ServiceBond: Share records to an application instance other than ServiceNow

4. Choose your encryption/decryption method from the Encryption Method dropdown.

5. To enable table compare functionality, check the Table Compare box. Otherwise, continue to Step 6.

6. To enable bulk sharing to another ServiceNow instance, check the Bulk Share box. The Run dropdown will then appear with the following options for timeframes to run the bulk shares within your group share:

7. To enable dynamic sharing to another ServiceNow instance, check the Dynamic Share box. Then, check the Dynamic Share Active box so that the dynamic share will be active and records will start sharing out as they are created/updated/deleted.

8. To share out records for only one company, click the  icon under Conditions > Company. Then, choose a company from the list that you want to filter your group share by.

9. To share out records for only certain domains, choose the domains you want to filter on from the list under Available. Then, use the  button to add the domains you want to filter by to the Selected list.

 NOTE: Domain filtering options will only appear if your ServiceNow instance is domain-separated.

10. To use a template of tables to group share your data from, select a template from the Templates dropdown. Otherwise, select the tables you want to group share from the Available list and use the  button to add the tables to the Selected list. 

 NOTE: By default, you can add a maximum of 100 tables to your Selected list. To use the CMDB Analytics PSP Template for your group share, you will need to enable the Selected list to allow for more tables to be added. To do this, follow the steps to change the number of items visible in ServiceNow related lists to 3000.

11. At the bottom right-hand corner of the form, click Submit to save the configurations for your new group share.

Next steps

Execute bulk shares for a group share

Execute a table compare for a group share

Modify an existing group share