Release Highlights
Replicator for ServiceNow update set is here!
Check out the DataSync Release notes on whats new with DataSync for ServiceNow (previously known as Replicator).
Using Flow for ServiceNow Dynamic Share is now live!
You can now choose between business rule or flow designer to send records out of your ServiceNow instance as they are created and/or updated
We've improved our data alignment
You can now choose to send dynamic share outbound message immediately for your Service Gateway integrations
Security fixes
DataSync Release Notes
See what's new with all the data integration solutions!
Service Gateway Release Notes
See what's new in all the integration available to facilitate automated Service Provider to Customer interactions!
Other Products Release Notes
See what's new in Observer, Dashboard or the Archive Viewer!
Release Names and Packaging
The releases name are in the format of <Major> <Patch or Hotfix> <Patch/Hotfix Number>. The contents of a release package are based on the name and are as follows:
| Format | Description |
|---|---|
| Major | Version of the software that contains significant new features, enhancements, and/or improvements in the user interface (UI) or user experience (UX). Perspectium's release name follows the chemical elements (e.g. Gold) and are released alphabetically. For example, the Gold release is the major release following Fluorine Plus. |
| Patch | A set of changes that contains updates, bug fixes, and/or improvements on the product. This release version can be installed by itself without a major release. (e.g. Gold Patch 1) |
| Hotfix | A set of changes that addresses a specific issue. This release version cannot be installed by itself, it will need to be uploaded on top of a major or patch release. Starting with Gold, hotfixes are cumulative so hotfix 2 will contain fixes in hotfix 1. (e.g. Gold Hotfix 1, Gold Patch 1 Hotfix 1) |
| Number | The number that represents which Patch or Hotfix the release version is in. |
Planning your ServiceNow instance upgrade
To prepare your ServiceNow instance for an upgrade to the Gold release, follow these steps:
Read the Release Notes
Check out the Gold Release Notes for DataSync and Service Gateway below to determine whether the features, enhancements, and fixes in the release are necessary to improve the performance of your Perspectium integration.
Stop all Perspectium jobs
Log into any ServiceNow instances that have Perspectium update sets committed to them, and click Perspectium > Control and Configuration > Stop All Jobs to stop running all Perspectium jobs on each instance.
Preview and commit new update sets
Contact Perspectium Support to request download links for the Gold update sets that apply to your Perspectium integration. Then, preview and commit the update sets to the applicable instances.
Run Finish Install scripts and start all Perspectium jobs
After committing Gold update sets to your instance, navigate to Perspectium > Control and Configuration > Finish Install and click Confirm to run the Perspectium Finish Install scripts. Then, click Perspectium > Control and Configuration > Start All Jobs to restart the Perspectium jobs for your instance.