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DataSync for ServiceNow (Replicator) 

Gold Hotfix 1 Release 

March 19, 2020


  • Fixed an issue where query Business Rules were preventing Bulk Share for sharing exepcted number of records.


  • Use dynamic share to create flow to send records out of your ServiceNow instance even with setWorkflow set to false.

  • You are now prompted to confirm when deleting messages in the inbound/outbound tables.

  • Enable debug logging for a specified time frame in Perspectium properties.

  • Filter out which audit log records to share in dynamic share or bulk share.

  • Specify which node your schedule jobs run on.

  • Monitor tables (inbound messages, outbound messages, outbound attachments, and outbound audits) in your ServiceNow instance. 

  • Select which language to use for display values. 

  • Improved Dynamic Share's Scheduled sync up feature with indexed columns.

  • Receipt messages are now an opt-in feature and can be enabled in the u_psp_properties table by modifying the value of the com.perspectium.enable_receipts property.

  • Performance improvement in deleting all receipts.

  • Added confirmation request for deleting all receipts.

  • Ensured Service Gateway integration by notifying user to use "before" in business rule when.

  • Catalog Tasks PSP Template is available as a template selection for group share.

  • Share child tables with the sys_template table.

  • View History is now compatible with enabled monitor and track history.

  • Preview output in table map now correctly process HTML fields with single lines.

  • Fixed an issue for deletes on subscribing instances not triggering business rules.

  • You should no longer be able to create empty group share templates.

  • Fixed work notes/comments posted on sharing instance not always appearing in record's activity log on subscribing instance.

  • On dynamic shares you are no longer restricted from using "Include Journal Fields" when "Business Rule When" is set to "Before". Instead, a warning message is displayed to notify users that "Include Journal Fields" should not be checked when sharing to another ServiceNow instance or SIAM integration.

  • Removed Perspectium ETS scheduled jobs


  • DataSync Express offers bulk share, scheduled bulk share, and much more!

  • Setup DataSync Agent for Snowflake through the Agent Installer.

  • More visibility into batch receipts generated by the DataSync agent.

  • Configure the number of times the DataSync agent will retry after a SQL error.

  • Improved better error handling for DataSync agent when messages have empty values.

  • DataSync agent name is now automatically generated from the instance name as instancename_subscribe.

  • Choose to use the JDK/JRE directory path defined in the JAVA_HOME environment variable when configuring your DataSync Agent.

  • The agent.xml configuration file's database_parms directive has been standardize.

  • Configure the time difference between temporal entries in agent.xml.

  • Added machine's hostname, internal IP address, Java version and OS version to DataSync Agent's heartbeat.

  • Validate the installation of the Repeater Agent.

  • Updated DataSync Agent to utilize 3.9.0 Snowflake JDBC driver.

  • Configure your DataSync Agent with sorting your database columns in alphabetical order. 

  • Prevent your DataSync Agent from altering your database column size.

  • Polling interval is limited to 5 seconds or greater. If the polling interval is set to less than 5 seconds, it will default to 5 seconds.

  • Repeater agent supports Java 12.

  • DataSync agent supports Java 12.

  • Tasks pointing to the same database and server will allocate and start only one table stats collector to avoid placing excessive load on the agent and the database.


  • Optimized Perspectium Apex Triggers to improve performance and speed.

  • Improved error handling for previewing bulk shares.

  • Previewing bulk share is prevented while a bulk share is running. 

  • Target queue error notification will no longer display upon creation for bulk shares and dynamic shares

  • Temporal agent is now functional with Salesforce

  • Logging messages in the Perspectium Integration Mesh will now contain the amount of records that are being pushed from Salesforce. The psp_message_count will contain the number of messages the Integration Mesh is receiving.  

  • MultiOutput processing jobs will no longer be present in scheduled jobs after deletion.



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