Dynamic shares allow for real time sharing of ServiceNow records as they are created, updated, and/or deleted. Creating a dynamic share for a table will allow you to sync records for that table with the records in another application instance. The Dynamic Share module under Replicator in ServiceNow lists your dynamic share records that specify the format, conditions, and destination of data that will be dynamic shared out of your ServiceNow instance.
Prerequisites
First, you will need to install Replicator for ServiceNow, run the Finish Install scripts, and set your initial Perspectium & Replicator properties.
You will also need to create a shared queue.
Procedure
To create a ServiceNow dynamic share, follow these steps:
Navigate to Dynamic Share
In ServiceNow's left side navigation window, navigate to Perspectium > Replicator > Dynamic Share or simply type and then click on Dynamic Share.
Click New
At the top of the form next to Replicator Configurations, click the New button.
Type a dynamic share name
In the Name field, type any name for your dynamic share.
Choose a table to dynamic share
Click the dropdown next to Table. Then, search for and choose the table whose data you want to dynamic share out of your ServiceNow instance.
Make your dynamic share active
Check the Active box to activate your dynamic share and start sharing out record data dynamically.
Choose an encryption method
Choose a method to encrypt the data that will be shared out from the Encryption Method dropdown. Cipher options include:
Encryption Method | Dynamic shared data will... |
---|---|
TripleDES | be encrypted with Triple DES. |
AES128 | be encrypted with AES-128. |
AES256 | be encrypted with AES-256. NOTE: To ensure AES-256 encryption for your data, you will need to create an encryption and decryption key with at least 32 characters in the PSP Properties module. |
Base64 Encode Only | have Base64 encoding only. |
Unencrypted | not be encrypted. |
Choose your trigger conditions
Scroll down to the Trigger Conditions tab and check any or all of the following boxes:
Action | Record data will be shared out of your ServiceNow instance when... |
---|---|
Create | new records are created. |
Update | record data is changed. |
Delete | records are deleted. |
Choose a target queue
Click the Additional Settings tab and then click the icon next to the Target queue field. In the Queues popup, choose the shared queue that you want to dynamic share your record data to.
Click Submit
Click the Submit button at the bottom of the form to save the configurations for your dynamic share.