Service Gateway for Autotask

TBD

Syncing your Autotask tickets with other Perspectium-supported ITSM applications is now available.

Service Gateway for Azure DevOps

TBD

Integrate Azure DevOps tickets with other Perspectium-supported ITSM applications.

Service Gateway for Cherwell

TBD

Cherwell meshlet service is now available to integrate Cherwell records with other Perspectium-supported ITSM applications.

Service Gateway for DXC

TBD

Integrate your DXC incidents to other Perspectium-supported ITSM applications. Get started with ServiceGateway for DXC by contacting Perspectium Support.

Common document for User table is now available for Service Gateway. Integrate your DXC users with the support of Common User.

Service Gateway for Ivanti

Gold Patch 1 Release

April 1, 2020

Handle resolved incidents as an insert or an update to Ivanti incident records.

Send acknowledgement messages back to Ivanti to update your Incident records with specific fields, such as your Service, Category, Subcategory, etc.

Gold Release

March 26, 2020

Integrate Ivanti Task records with other Perspectium endpoints.

Bond ServiceNow User records with a one-way User integration to Ivanti user.

Use default values to handle messages that fail because of invalid values. Contact Perspectium Support to start incorporating default values with Service Gateway for Ivanti.

Integrate Service Request records from other Perspectium endpoints to Ivanti's Service Request.

Service Gateway for ServiceNow

TBD

ServiceNow meshlet service is now available to integrate ServiceNow records with other Perspectium-supported ITSM applications.

Can't find the feature you're looking for?

See release notes for earlier releases.