The Common User document is an XML schema that contains default fields for mapping user form values from one system to another. The common user format mirrors what one would see in an ITIL view of a Task form with related lists expressed in embedded XML form.
A sample Common User looks like this:
<common_user>
<accumulated_roles/>
<active/>
<building/>
<calendar_integration/>
<city/>
<company/>
<cost_center/>
<country/>
<date_format/>
<default_perspective/>
<delegates>
<delegate>
<approvals/>
<assignments/>
<delegate/>
<ends/>
<invitations/>
<notifications/>
<starts/>
</delegate>
</delegates>
<department/>
<email/>
<employee_number/>
<enable_multifactor_authn/>
<failed_attempts/>
<first_name/>
<gender/>
<groups>
<group/>
</groups
<home_phone/>
<internal_integration_user/>
<introduction/>
<last_login/>
<last_login_time/>
<last_name/>
<ldap_server/>
<location/>
<locked_out/>
<manager/>
<manage_subscriptions>
<manage_subscription>
<license/>
<source/>
<sys_created_by/>
<sys_created_on/>
</manage_subscription>
</manage_subscriptions>
<middle_name/>
<mobile_phone/>
<name/>
<notification/>
<password_needs_reset/>
<phone/>
<preferred_language/>
<roles>
<role>
<inherited/>
<inh_count/>
<role/>
<state/>
</role>
</roles>
<roles_list/>
<schedule/>
<source/>
<state/>
<street/>
<sys_class_name/>
<sys_created_by/>
<sys_created_on/>
<sys_domain/>
<sys_id/>
<sys_updated_by/>
<sys_updated_on/>
<time_format/>
<time_zone/>
<title/>
<user_name/>
<user_password/>
<vip/>
<web_service_access_only/>
<zip/>
</common_user>
Embedded records
Embedded records are fields in the Common User document that cannot be mapped by singular values. Instead, they are entirely different records included inside the Common User document to be created on the subscribing system.
The following are examples of the embedded records in Common User:
Delegate Embedded Record
The delegate field in the Common User is an embedded record that, when populated, will create a new delegate on the system receiving the Common User.
| Table Map Source Field | Definition |
|---|---|
| approvals | Items that are approved |
| assignments | Tasks that are assigned to the user |
| delegate | Unique record identifier of the user that will delegate the assignments or approvals |
| ends | Time delegating the assignments or approvals ended |
| invitations | Enables the user to receive a copy of email notifications for meeting invitations |
| notifications | Enables the user to receive a copy of email notifications |
| starts | Time delegating the assignments or approvals started |
Group Embedded Record
The group field in the Common User is an embedded record that, when populated, will create a new group on the system receiving the Common User.
| Table Map Source Field | Definition |
|---|---|
| group | Unique record identifier of the group the user belongs to |
Manage Subscription Embedded Record
The manage_subscription field in the Common User is an embedded record that, when populated, will create a new manage subscription on the system receiving the Common User.
| Table Map Source Field | Definition |
|---|---|
| license | Subscription license |
| source | Unique record identifier of the subscribed record |
| sys_created_by | Name of the user that created the subscription |
| sys_created_on | Date the record was created on |
Role Embedded Record
The role field in the Common User is an embedded record that, when populated, will create a new role on the system receiving the Common User.
| Table Map Source Field | Definition |
|---|---|
| inherited | Indicates if role is inherited |
| inh_count | Amount of times role is inherited |
| role | Role of the user |
| state | State of the users role |
