Azure DevOps can be configured as a Service Gateway integration to sync tickets with other Perspectium-supported ITSM applications. 

(info) NOTE: The Azure DevOps meshlet authenticates to Azure DevOps using a personal access token. The token should be generated for an integration user (a user specifically to be used only by the meshlet) as updates by this user will NOT be processed by the meshlet. This ensures that messages do not end up looping back and forth between Azure DevOps and the other application it is bonded with.


Procedure

To get started with your Azure DevOps Service Gateway integration, complete the following procedures: