New Features
- Syncing your Autotask tickets with other Perspectium-supported ITSM applications is now available. Get started with Service Gateway for Autotask.
New Features
- Integrate Azure DevOps tickets with other Perspectium-supported ITSM applications. Get started with Service Gateway for Azure DevOps.
New Features
- Cherwell meshlet service is now available to integrate Cherwell records with other Perspectium-supported ITSM applications. Get started with Service Gateway for Cherwell.
Enhancements
- You can now integrate your DXC incidents to other Perspectium-supported ITSM applications. Get started with ServiceGateway for DXC by contacting Perspectium Support.
- Common document for User table is now available for Service Gateway. Integrate your DXC users with the support of Common User.
April 1, 2020
Enhancements
- You can now insert resolved incident records in Ivanti.
- Send acknowledgement messages back to Ivanti to update your Incident records with the desired fields.
March 26, 2020
New Features
Task integration from other Perspectium endpoints to Ivanti task.
- One-way user integration from other Perspectium endpoints to Ivanti user.
- Use default values to handle messages that fail because of unknown values.
- Service request integration from other Perspectium endpoints to Ivanti service request.
Enhancements
- Bulk messages are handled in user integration
Enhancements
- Bulk subscribe records from ServiceNow meshlet to ServiceNow native app.