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Messages

The Outbound module under Perspectium Messages in ServiceNow contains records that are queued to be sent to the Perspectium Mesh. Up to 4000 records can be sent every 30 seconds by default. This value can be changed on the Properties page. The Inbound module under PerspectiumMessages in ServiceNow consists of records coming into the current ServiceNow instance from other sharing instances. You can start receiving inbound messages by configuring a ServiceNow instance as a subscriber.

Receipts

After installing Replicator for ServiceNow, Data Guarantee will automatically be enabled so that receipts will be generated for messages that have been shared out of ServiceNow. Message receipts indicate the delivery status for records that you have shared out, allowing you to quickly identify successfully shared out records as well as any records that have not yet been shared out. Receipt delivery statuses include:

  • Success Your records were shared out successfully.

  • Pending The subscribing instance is still processing the records you are trying to share out.

  • Error Your records were not shared out successfully.