The Troubleshooting module contains features that can help you solve some of your integration issues. When you experience problems with the application, use the listed features below or contact Perspectium Support.
To access these features, go to Perspectium > Control and Configuration > Troubleshooting in your ServiceNow instance.
To see other troubleshooting methods, see Troubleshooting DataSync for ServiceNow Issues.
Troubleshooting Report
Send a troubleshooting report to Perspectium Support.
Test Connection
Test connectivity to the Perspectium Integration Mesh.
Table Monitoring
Set up monitoring of the Perspectium inbound and outbound tables.
Error Notification
Set up notifications of issues and other events in the DataSync application.
Logs
View DataSync application logs for troubleshooting.
