The Troubleshooting module contains features that can help you solve problems with the Perspectium application.

To access these features, go to Perspectium > Control and Configuration > Troubleshooting in your ServiceNow instance. 

To see other troubleshooting methods, see DataSync for ServiceNow Troubleshooting and FAQs

If you still can't find an answer to your issue, contact Perspectium Support

Here are the following features available in the Troubleshooting module: