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Release Highlights




(tick) Using Flow for ServiceNow Dynamic Share is now live!

You can now choose between business rule or flow designer to send records out of your ServiceNow instance as they are created and/or updated 

(tick) We've improved our data alignment 

You can now choose to send dynamic share outbound message immediately for your Service Gateway integrations

(tick) Security fixes

 

DataSync Release Notes

See what's new with all the data integration solutions!

Service Gateway Release Notes

See what's new in all the integration available to facilitate automated Service Provider to Customer interactions!

Other Integration Products Release Notes

See what's new in Observer, Dashboard or the Archive Viewer!

What's live? 


Replicator for ServiceNow update set is here! 

Check out the DataSync Release notes on whats new with Replicator for ServiceNow.



Planning your ServiceNow instance upgrade

To prepare your ServiceNow instance for an upgrade to the Gold release, follow these steps:


Read the Release Notes

Check out the Gold Release Notes for InstanceSync, DataSync, ServiceBond, ServiceOps, and Service Provider Gateway below to determine whether the features, enhancements, and fixes in the release are necessary to improve the performance of your Perspectium integration.

Stop all Perspectium jobs

Log into any ServiceNow instances that have Perspectium update sets committed to them, and click Perspectium Control and Configuration > Stop All Jobs to stop running all Perspectium jobs on each instance.

Preview and commit new update sets

Contact Perspectium Support to request download links for the Gold update sets that apply to your Perspectium integration. Then, preview and commit the update sets to the applicable instances.

Run Finish Install scripts and start all Perspectium jobs

After committing Gold update sets to your instance, navigate to PerspectiumControl and ConfigurationFinish Install and click Confirm to run the Perspectium Finish Install scripts. Then, click PerspectiumControl and ConfigurationStart All Jobs to restart the Perspectium jobs for your instance. 




Can't find the feature you're looking for?  

See release notes for earlier releases.