Release Highlights
On-demand DataSync & Incident Analytics is now live!
You can now bulk migrate your ServiceNow incident data to an AWS EC2 instance via Perspectium On-demand DataSync and then load that data into preconfigured Tableau dashboards for streamlined incident data visualization.
Integrate with the Service Provider Gateway Meshlet
As a service provider, you can now integrate your customers' ServiceNow instances to your Gateway ServiceNow instance using Perspectium's automated microservice, or Meshlet, integration framework.
Onboard Ivanti customers with Service Provider Gateway
Integrate customers using Ivanti instances into your Service Provider Gateway ServiceNow instance, allowing you to get up-to-date incident details via Perspectium ServiceBond.
Perspectium Support ServiceBond for ServiceNow
Now, you can create incidents related to your Perspectium integration and send them directly to Perspectium Support by choosing the Perspectium Support assignment group on ServiceNow's Incident form.
Release Notes
Fluorine+ Release
June 28, 2019
- You can now use a streamlined Meshlet approach to onboard customers to your Service Provider Gateway ServiceNow instance
- You can now onboard Ivanti customers to your Service Provider Gateway ServiceNow instance and integrate with their incidents via a ServiceBond for Ivanti integration
- You can now specify a percentage of workers on your ServiceNow instance's nodes that will be used to run concurrent scheduled bulk shares
- You can now integrate ServiceNow, Jira, and Salesforce data with a ServiceBond multi-app integration
- The Directory Replicator and Remedy Replicator types no longer appear as options in the DataSync agent installer
- You can now view ServiceNow subscribed queue information in the receipt details for outbound messages
- You will now be prompted when checking the Include all child tables option for dynamic shares to use this feature for DataSync for ServiceNow integrations only
- You can now choose a hashing function when creating data obfuscation rules for a ServiceNow dynamic share or bulk share
- You can now reprocess all ServiceNow inbound messages with a status of Skipped or Error by clicking Process all in the inbound messages list view
- Error log messages in ServiceNow will no longer appear when clicking Get Queue Status
- Dynamic share business rules will now run properly after a delete action occurs on a targeted table