Release Highlights

Release Notes

March 14, 2019

• ServiceNow receipts can now be turned off for dynamic shares and bulk shares

• ServiceNow inbound messages can now be reprocessed in bulk 

• Salesforce dynamic shares and bulk shares can now be sent using AES-256 encryption
  

• The value of a field for an outbound ServiceNow record can now be obfuscated throughout the entire outbound record
  

• ServiceNow table schemas can now be bulk shared to databases so that the Replicator Agent does not need to fetch schemas from the instance

• An option in ServiceNow is now available to sync all source fields (including custom fields) with the fields in a target instance

• You can now specify a list of accepted file extensions for attachments that you want to dynamic share out of your ServiceNow instance

• The InstanceSync and DataSync apps for Jira will be available for download soon on the Atlassian Marketplace

• Ivanti incidents can now be synced with other ITSM applications and databases via a ServiceBond integration

• ServiceNow incidents can now be synced with AWS Support Center cases

• ServiceOps ServiceNow-Jira is now available for syncing incidents with issues and change requests/change tasks with stories/epics

• You can now use the Replicator Agent to set up a temporal database

• Error notification emails about ServiceNow connection errors to the Perspectium Mesh (MBS) can now be sent in batches at specified time intervals

• InstanceSync for ServiceNow receipts can now be sent in batches

• Jira ServiceBond (SIAM) now supports the creation of remote issue links on target instances and in on-prem Jira instances via the Repeater Agent

• You can now modify the ServiceBond mapping of any client in your family from ServiceNow's Mapping UI page
  

• Descriptions have been added on the group shares Create New form to provide clearer directions for filtering and choosing tables/template 

• Templates for group shares are now added when the finish install scripts run 

• You can now view ServiceNow shared queue information in the receipt details for outbound messages 
  

• A ServiceNow or ServiceBond target instance can now be selected when creating a new group share 

• The number of Remedy scheduled jobs has been consolidated to improve performance when sending Remedy messages to the Repeater Agent 
  

• You can now check your connectivity to the Perspectium Mesh (MBS) for SalesInsight (Salesforce-to-ServiceNow) integrations and be notified when the connection is down
  

• A Common Catalog Task table has been added as part of the Common Request update set to support mappings for ServiceNow's Catalog Task (sc_task) table
  

• Observer for ServiceNow passwords are now AES-256 encrypted by default

• You can now test a record or run a bulk share for your conditional shares

• The Replicator Agent and Repeater Agent now include support for Java 11

• Subscribe conditions/settings for the Global table will no longer override subscribe conditions/settings for other ServiceNow tables

• You will now receive a ServiceNow inbound error message and Perspectium log message when a target instance is unavailable in Jira, Remedy, and Rally ServiceBond integrations

• OAUTH1 & OAUTH2 tokens that authenticate with the Perspectium Mesh can now be refreshed for ServiceBond integrations

• Labels on the Perspectium Properties & Replicator Properties pages in ServiceNow have been reworded so that each property's function is easier to understand

• You can now choose to enable or disable performance data reporting for the Replicator Agent

• An Observer for ServiceNow alert has been added to notify you when a node that your ServiceNow instance is running on is down

• ServiceNow dynamic share performance has been improved by reducing the amount of outbound messages that are generated each time a dynamic share runs

• The Replicator Tools page has a new look as well as features for table compare from ServiceNow to ServiceNow and ServiceNow to a database

• You can now specify a target field in the Jira Webhook URL to map your Jira issues to for a ServiceBond integration

• ServiceNow bulk shares that are scheduled as part of a group share can now be canceled

• You can now specify working directories to put the conf, bin, and perspectium_data directories in for the Replicator Agent
  

• You can now manually encrypt the password used to connect to your Salesforce org for DataSync for Salesforce integrations

• Observer for ServiceNow alert flags will now display on trend group charts only if the flags are relevant to the trend group

• SalesInsight integrations now have a more efficient query pertaining to files (the ContentDocumentLink SObject) so that Salesforce SOQL limits are not exceeded

• You can now modify the SOQL queries for individual child SObjects of a parent SObject that has been configured for a Salesforce dynamic share

• On the Salesforce properties page, you can now set specify whether Salesforce outbound messages have a state of Ready or Error when the messages are not sent out successfully

• Log messages for the Salesforce package have been improved to provide details about non-existent queues when trying to share out data

• ServiceNow scheduled bulk shares that are part of a group share will now run properly in the specified order

• A ServiceNow subscribed queue will now be created automatically once login information is entered and saved in Perspectium properties ServiceNow scheduled bulk shares that are part of a group share will now run properly in the specified order

• A ServiceNow subscribed queue will now be created automatically once login information is entered and saved in Perspectium properties group share's status will now be properly updated to Completed when associated ServiceNow bulk shares or scheduled bulk shares run successfully 

• When selecting a ServiceNow table map for a dynamic share or bulk share, the default direction will now be set to outboundA group share's status will now be properly updated to Completed when associated ServiceNow bulk shares or scheduled bulk shares run successfully 

• Sending ServiceNow data to a database using a PSP Table Field Map with the generate schemas option selected will now properly honor ServiceNow field lengths in the databaseWhen selecting a ServiceNow table map for a dynamic share or bulk share, the default direction will now be set to outbound

• Sending ServiceNow data to a database using a PSP Table Field Map with the generate schemas option selected will now properly honor ServiceNow field lengths in the ServiceNow bulk shares will now share out referenced field records without creating duplicate referenced field records in a target instance or database

• Add a scheduled job to defer ServiceNow scheduled bulk shares when multiple bulk shares are running in order to improve Replicator for ServiceNow instance performanceServiceNow bulk shares will now share out referenced field records without creating duplicate referenced field records in a target instance or database

• Conditional shares for ServiceNow dynamic shares will now be shared out with the proper topic and typeAdd a scheduled job to defer ServiceNow scheduled bulk shares when multiple bulk shares are running in order to improve Replicator for ServiceNow instance performance

• Conditional shares for ServiceNow dynamic shares and bulk shares for ServiceBond integrations will now be shared share out data with the proper topic and typeencryption method

• Logs for the Replicator Agent will no longer be generated in the wrapper directory and will not cause log file sizes to be excessiveServiceNow dynamic shares and bulk shares for ServiceBond integrations will now share out data with the proper encryption method

• Form layouts Logs for the Replicator Agent  will no longer be generated in the wrapper directory and will not cause log file sizes to be excessivechanged for non-Perspectium tables in ServiceNow

• ServiceNow text fields with strings greater than Salesforce character limits will no longer prevent a record from being inserted/updated in SalesforceForm layouts will no longer be changed for non-Perspectium tables in ServiceNow

• ServiceNow dynamic shares with the same table, trigger conditions, and target queue but with different filter conditions will now share out properlyServiceNow text fields with strings greater than Salesforce character limits will no longer prevent a record from being inserted/updated in Salesforce

• ServiceNow For Salesforce dynamic shares  with on the same table, trigger conditions, and target queue but with different filter conditions will now share out Contracts SObject, hidden columns will now be handled properly

Can't find the feature you're looking for?  See release notes for earlier releases.