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To install Observer for ServiceNow, follow the steps outlined below:

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title1. Request the Observer Update Set for ServiceNow


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Before getting started, you will need to request the Observer Update Set for ServiceNow from Perspectium Support (support@perspectium.com)



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title2. Install the Perspectium application


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Install Perspectium Application
Install Perspectium Application



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title3. Run Perspectium Finish Install


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Run Perspectium Finish Install scripts
Run Perspectium Finish Install scripts



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title4. Set initial properties


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Set initial Perspectium properties in ServiceNow
Set initial Perspectium properties in ServiceNow




Next, continue to configure your Observer properties in ServiceNow