To install Observer for ServiceNow, follow the steps outlined below:
Before getting started, you will need to request the Observer Update Set for ServiceNow from Perspectium Support (support@perspectium.com)
See Install DataSync for ServiceNow.
See Run Perspectium Finish Install Scripts.
Starting with Helium 6.1.0 version of the Core application, running Finish Install after installing a Perspectium update set will no longer be required.
See Set Initial Perspectium Properties in ServiceNow
Next, continue to configure your Observer properties in ServiceNow