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Procedure

To get started with Observer for ServiceNow, follow the steps outlined below. Many of the instructions below are outlined on various pages throughout this site. Click on any of the links to open those instructions in a new page, and then return to this page afterwards. Repeat for each step.



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title1. Request the Observer Update Set for ServiceNow

Before getting started, you will need to request the

Prerequisites

(warning) You will need to request the 

Observer Update Set for ServiceNow from Perspectium Support (support@perspectium.

Procedure

To get started with using Observer, follow these steps: 

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title2. Install the Perspectium application

Include Page
Install Perspectium Application
Install Perspectium Application


UI Steps


UI Step

Install Perspectium application


UI Step

Install Perspectium Observer application

Repeat the procedures from step one for the Observer Update Set for ServiceNow


UI Step

Run Perspectium Finish Install


UI Step

Set initial properties


UI Step

Start using Observer