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To install Observer for ServiceNow, follow the steps outlined below:


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title1. Request the Observer Update Set for ServiceNow


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Before getting started, you will need to request the Observer Update Set for ServiceNow from Perspectium Support (support@perspectium.com)



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title2. Install the Perspectium application


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Install Perspectium ApplicationInstall Perspectium Application

See Install DataSync for ServiceNow.



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title3. Run Perspectium Finish Install


See Run Perspectium Finish Install scriptsRun Perspectium Finish Install scriptsScripts.

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Starting with Helium 6.1.0 version of the Core application, running Finish Install after installing a Perspectium update set will no longer be required. 




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title4. Set initial properties


See Set initial Perspectium properties in ServiceNowSet initial Perspectium properties Initial Perspectium Properties in ServiceNow

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Next, continue to configure your Observer properties in ServiceNow