Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Release Highlights




Column


Column

(tick)  (tick)  New Application Support

Now, you can sync your Ivanti incidents with other ITSM applications via the Perspectium Integration Mesh (previously MBS). Plus, the the Perspectium InstanceSync and DataSync apps will be available soon on the Atlassian Marketplace, allowing you to easily sync DevOps data from one Jira instance. to another.

(tick) (tick)  New Service Provider Support

Submit your incidents to AWS Support and Perspectium Support from within your own ITSM tool without the need to log into a separate portal.

(tick) (tick)  Agent Enhancements

Configure your agent for creation of a temporal database and bulk sharing of your table schemas.

(tick) 

(tick)  DataSync, On-demand DataSync & Intelligent Incidents beta apps for ServiceNow (coming soon!)

Sync your ServiceNow ITSM data with local data stores using Perspectium's DataSync app, coming soon to the ServiceNow Store. Plus, you can also sync your ServiceNow data with an AWS Relational Database Service (RDS) and then train AWS Machine Learning models to deliver custom predictions about your ITSM processes with the On-demand DataSync and Intelligent Incidents apps, both coming soon as beta releases.

(tick) (tick) Other Improvements

Data guarantee for ServiceBond integrations, data obfuscation enhancements, improvements for inbound message processing, and more!




Release Notes


Fluorine Patch 1 (Replicator)

TBDMarch 14, 2019

UI Button
color
green
red
sizelarge
icon
add
delete
title
New Features
Bug Fixes

Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-

5815

9760



Fluorine Patch 11 (DataSync for ServiceNow Agent)

TBD

UI Button
colorred
sizelarge
icondelete
titleBug Fixes

  • Fixed an issue where the parameter for CLOB configuration defaults to an incorrect tagServiceNow inbound messages can now be reprocessed individually or in bulk 
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-20598658


  • Fixed an issue where the Agent only ran table stats once instead of intervalsSalesforce dynamic shares and bulk shares can now be sent using AES-256 encryption
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4605

Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-3927

9895



Fluorine Patch 2 Hotfix 1 (InstanceSync for ServiceNow & ServiceBond for ServiceNow)

June 26, 2020

UI Button
coloryellow
sizelarge
iconstar
titleEnhancements

  • Added message count header to retrieve message counts posted using DataSync File Solution.Table schemas can now be bulk shared to databases using the Replicator Agent
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-64359487



Fluorine Patch 1 Hotfix 1 (InstanceSync for ServiceNow & ServiceBond for ServiceNow)

June 26, 2020

UI Button
coloryellow
sizelarge
iconstar
titleEnhancements

  • Added message count header to retrieve message counts posted using DataSync File Solution.An option in ServiceNow is now available to sync all source fields (including custom fields) with the fields in a target instance
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-58189487



Fluorine Patch 9 (DataSync for ServiceNow Agent)

February 11, 2020


UI Button
colorred
sizelarge
icondelete
titleBug Fixes

Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-62829169



Fluorine Patch 7 (DataSync for ServiceNow Agent)

December 3, 2019


  • Agent will now ignore consumption of monitor and counter messages that get replicated to the agent's subscribed queueThe InstanceSync and DataSync apps for Jira will be available for download soon on the Atlassian Marketplace
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-42668691


  • Added additional checks to ensure tags are being honored for alter table statementsIvanti incidents can now be synced with other ITSM applications and databases
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEVINC-64685139


  • Added extra details to retrieve the agent's system requirements when the validate configuration tool is ran on debug modeServiceNow incidents can now be synced with AWS Support Center cases*
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-66038643


UI Button
colorred
sizelarge
icondelete
titleBug Fixes

  • Fixed an issue where temporal data were not handled properly when the tag is enabledServiceOps ServiceNow-Jira is now available for syncing incidents with issues and change requests/change tasks with stories/epics*
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEVINC-63385183


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-60598643



Fluorine Patch 6 (DataSync for ServiceNow Agent)

October 10, 2019


UI Button
colorgreen
sizelarge
iconadd
titleNew Features

  • Added support for dynamic ports for MSSQL server
Show If
special@authenticated

Jira

  • Error notification emails about ServiceNow connection errors to the Perspectium Mesh (MBS) can now be sent in batches at specified time intervals
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-58137012


UI Button
colorred
sizelarge
icondelete
titleBug Fixes

Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-41107012


Fluorine Patch 5 (DataSync for ServiceNow Agent)

October 4, 2019 


UI Button
colorgreen
sizelarge
iconadd
titleNew Features

  • Added support for the configuration of Snowflake in Replicator Agent installer.Jira ServiceBond (SIAM) now supports the creation of remote issue links on target instances and in on-prem Jira instances via the Repeater Agent
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4924

UI Button
coloryellow
sizelarge
iconstar
titleEnhancements

7939

  • Added the configuration for the number of times and duration the DataSync agent will retry after a SQL exception occurs
  • You can now choose any client within a PSP Family on ServiceNow's Mapping UI page
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEVCE-5286160


UI Button
colorred
sizelarge
icondelete
titleBug Fixes

  • Fixed an issue where receipts had count discrepancies for large volumes of replications.
show
  • Descriptions have been added on the group shares Create New form to provide clearer directions for filtering and choosing tables/template 
show-if
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-55617358


Fluorine Patch 4 (DataSync for ServiceNow Agent)

August 29, 2019


  • Fixed an issue where the Agent system requirement check was checking only the root directory.
Show If
special@authenticated
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-52887378


Fluorine Patch 3 (DataSync for ServiceNow Agent)

August 27, 2019


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-58167452



  • Fixed an issue for deletes on the subscribing instance to trigger business ruleA ServiceNow or ServiceBond target instance can now be selected when creating a new group share 
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-55627915



Fluorine Patch 1 Hotfix 1  (InstanceSync for ServiceNow & ServiceBond for ServiceNow)

June 4, 2019


  • ServiceNow users with the perspectium role can now access the Perspectium Data Cleaner, PSP Row Discrepancy, PSP Event Subscription, and PSP Share Table Map tablesThe number of Remedy scheduled jobs has been consolidated to improve performance when sending Remedy messages to the Repeater Agent 
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-43137382



Fluorine Patch 2 (DataSync for ServiceNow Agent)

May 28, 2019


  • Issues with a high number of consumers being created by the DataSync agent will no longer occur
Show If
special@authenticated
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEVINC-5848

5099



Fluorine Patch 1  (InstanceSync for ServiceNow & ServiceBond for ServiceNow)

May 22, 2019


  • ServiceNow subscribe performance has been improved by reducing repetitive actions with encryption functionality
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-6979


  • ServiceNow bulk shares for 25,000+ records will now run more efficiently due to performance enhancements with outbound message processing
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5317


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-6889


  • The Last Sync Time field for ServiceNow dynamic share scheduled sync-ups will now be populated with the proper values
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-7087


  • The maximum bytes per ServiceNow dynamic/bulk share is now capped at 16 MB, and the maximum records per share is capped at 15,000 records
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-7130



Fluorine Patch 1 (DataSync for ServiceNow Agent)

May 6, 2019


  • Performance of the share table schemas functionality for ServiceNow bulk shares in DataSync integrations has been enhanced
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5623



Fluorine Release

March 14, 2019


UI Button
colorgreen
sizelarge
iconadd
titleNew Features

Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5815


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-2059


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4605


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-3927


  • ServiceNow table schemas can now be bulk shared to databases so that the Replicator Agent does not need to fetch schemas from the instance
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-6435


  • An option in ServiceNow is now available to sync all source fields (including custom fields) with the fields in a target instance
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5818


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-6282


  • The InstanceSync and DataSync apps for Jira will be available for download soon on the Atlassian Marketplace
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4266


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-6468


  • ServiceNow incidents can now be synced with AWS Support Center cases
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-6603


  • ServiceOps ServiceNow-Jira is now available for syncing incidents with issues and change requests/change tasks with stories/epics
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-6338


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-6059


  • Error notification emails about ServiceNow connection errors to the Perspectium Mesh (MBS) can now be sent in batches at specified time intervals
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5813


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4110


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4924



UI Button
coloryellow
sizelarge
iconstar
titleEnhancements


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5286


  • Descriptions have been added on the group shares Create New form to provide clearer directions for filtering and choosing tables/template 
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5561


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5288


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5816


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5562


  • The number of Remedy scheduled jobs has been consolidated to improve performance when sending Remedy messages to the Repeater Agent 
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4313


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5848


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5049


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-989


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-6255


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4895
Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4896


  • Subscribe conditions/settings for the Global table will no longer override subscribe conditions/settings for other ServiceNow tables
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-6027


  • You will now receive a ServiceNow inbound error message and Perspectium log message when a target instance is unavailable in Jira, Remedy, and Rally ServiceBond integrations
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5915


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5462


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-6199


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5814


  • An Observer for ServiceNow alert has been added to notify you when a node that your ServiceNow instance is running on is down
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4260


@authenticated
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5095

Show If
special

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-50495098


  • The Replicator Tools page has a new look as well as features for table compare from ServiceNow to ServiceNow and ServiceNow to a databaseObserver for ServiceNow passwords are now AES-256 encrypted by default
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9896296


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-62556257


Show If
special@authenticated

Jira
DEV-4895
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
key
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-6294


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-48965794


  • Messages for Salesforce can now be set to have a default status of either Error or Ready until the messages are sent out of the source Salesforce org*You can now manually encrypt the password used to connect to your Salesforce org for Replicator for Salesforce integrations
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5713
keyDEV-6063


  • Observer for ServiceNow alert flags will now display on trend group charts only if the flags are relevant to the trend groupSubscribe conditions/settings for the Global table will no longer override subscribe conditions/settings for other ServiceNow tables
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-60274230


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-59156069


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5462
89477a90901d
keyDEV-6031


  • On the Salesforce properties page, you can now set specify whether Salesforce outbound messages have a default state of either Ready until the messages are sent out successfully or Error when the messages are not sent out successfullyLabels on the Perspectium Properties & Replicator Properties pages in ServiceNow have been reworded so that each property's function is easier to understand
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-61995713


  • Log messages for the Salesforce package have been improved to provide details about non-existent queues when trying to share out dataYou can now choose to enable or disable performance data reporting for the Replicator Agent
Show If
special@authenticated
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5814

  • An Observer for ServiceNow alert has been added to notify you when a node that your ServiceNow instance is running on is down

6268

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-42606269



UI Button
colorred
sizelarge
icondelete
titleBug Fixes


Show If
special@authenticated

Jira
DEV-5095
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901dkey-914c-89477a90901d
keyDEV-5805


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-5098

UI Button
colorred
sizelarge
icondelete
titleBug Fixes

3237


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-58055525


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-32376630


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-55256655


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-66304456


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-66555924


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-44565722


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-59245538


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-57225534


Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-55385042


  • ServiceNow text fields with strings greater than Salesforce character limits will no longer prevent a record from being inserted/updated in SalesforceLogs for the Replicator Agent will no longer be generated in the wrapper directory and will not cause log file sizes to be excessive
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-55344452


  • ServiceNow dynamic shares with the same table, trigger conditions, and target queue but with different filter conditions will now share out properlyForm layouts will no longer be changed for non-Perspectium tables in ServiceNow
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-50426511


  • For Salesforce dynamic shares on the Contracts SObject, hidden columns will now be handled properlyServiceNow text fields with strings greater than Salesforce character limits will no longer prevent a record from being inserted/updated in Salesforce
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4452

*Work on this feature/enhancement is currently in progress

6874




Can't find the feature you're looking for?

 See

 

See release notes for earlier releases.