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  Integrate with the Service Provider Gateway Meshlet

As a service provider, you can now integrate your customers' ServiceNow instances to your Gateway ServiceNow instance using Perspectium's automated microservice, or Meshlet, integration framework.

  We've improved our update sets per ServiceNow HealthScan results

Now, you can rest assured that Perspectium update sets are compliant with results from recently conducted ServiceNow HealthScans.

Planning your ServiceNow instance upgrade

To prepare your ServiceNow instance for an upgrade to the Fluorine+ release, follow these steps:

Release Notes

• You can now have better error handling and more descriptive messages if encountering errors when running Salesforce bulk shares

• You can now choose to delay your Perspectium jobs in Salesforce if the maximum number of Apex jobs running in your Salesforce org is exceeded

• You should now check Active to activate your Salesforce shared queues 

• You can now view receipts in your SalesInsight integration 

• You can now test Perspectium Mesh connection and Dynamic Share triggers by clicking Save on Perspectium Properties

• Outbound messages will no longer be sent out when the Perspectium Mesh is down 

• Salesforce jobs will no longer fail due to exceeding the max Apex jobs 

• Salesforce attachments will now map correctly even if special characters are present in the attachment message

• There will no longer be issues with messages being sent to the wrong vhost

• Improved overall Salesforce Bulk Share functionality 

• You now have the option to share out records when the display value is updated

• You can now set up the DataSync Agent with precision time formats for temporal tables

• You can now configure the DataSync Agent to replicate to Snowflake databases from the agent installer

• You can now integrate ServiceNow, Jira, and Salesforce data with a ServiceBond multi-app integration

• You now have an option to save properties related to your Perspectium integration to ServiceNow's System Property (sys_properties) table to improve your integration's overall performance

• You now have an option to customize schemas for ServiceNow Agent 

• The Directory Replicator and Remedy Replicator types no longer appear as options in the DataSync for ServiceNow Agent installer

• You can now view receipts for inbound data in your Salesforce org for a SalesInsight integration and modify receipt batch sizes for Salesforce

• Perspectium update sets are now compliant per recent ServiceNow HealthScan results

• Get queue status will now display information about the number of ServiceNow outbound/inbound messages ready to be shared out/received

• You can now specify the names for the psp_valid_from and psp_valid_to columns in a temporal configuration for a DataSync Agent

• You will now need to use your Jira username and Jira API token to authenticate for ServiceBond for Jira and ServiceOps integrations

• You can now use the changes, changes to, and changes from operators when creating filter conditions for a ServiceNow dynamic share or bulk share

• The DataSync Agent will now come packaged with the 3.8.0 JDBC driver for DataSync integrations to a Snowflake database

• When running a Table Compare between two ServiceNow instances, you now have an option to bulk share any missing rows in your source instance to the target instance

• You can now create filter conditions for a source field in a ServiceNow table map using either condition builder or a script

• You can now view ServiceNow subscribed queue information in the receipt details for outbound messages

• You will now be prompted when checking the include all child tables option for dynamic shares to use this feature for DataSync for ServiceNow integrations only

• You can now choose a hashing function when creating data obfuscation rules for a ServiceNow dynamic share or bulk share

• You can now reprocess all ServiceNow inbound messages with a status of Skipped or Error by clicking Process all in the inbound messages list view