Release
Highlights //TODO: Find and Replace on F+Highlights
Image RemovedImage Added
|
// TODO: Old stuff from F+
Replicator for ServiceNow update set is here! Check out the DataSync Release notes on whats new with DataSync for ServiceNow (previously known as Replicator). Using Flow for ServiceNow Dynamic Share |
On-demand DataSync & Incident Analytics bulk migrate your ServiceNow incident data to an AWS EC2 instance via Perspectium On-demand DataSync and then load that data into preconfigured Tableau dashboards for streamlined incident data visualization.choose between business rule or flow designer to send records out of your ServiceNow instance as they are created and/or updated We've improved our data alignment You can now choose to send dynamic share outbound message immediately for your Service Gateway integrations Security fixes |
See what's new with all the data integration solutions!
See what's new in all the integration available to facilitate automated Service Provider to Customer interactions!
See whats new with the Record Estimator application!
See what's new in our other legacy products like Replicator and Observer!
Release Names and Packaging
The releases name are in the format of <Major> <Patch or Hotfix> <Patch/Hotfix Number>. The contents of a release package are based on the name and are as follows:
Format | Description |
---|
Major | Version of the software that contains significant new features, enhancements, and/or improvements in the user interface (UI) or user experience (UX). Perspectium's release name follows the chemical elements (e.g. Gold) and are released alphabetically. For example, the Gold release is the major release following Fluorine Plus. |
Patch | A set of changes that contains updates, bug fixes, and/or improvements on the product. This release version can be installed by itself without a major release. (e.g. Gold Patch 1) |
Hotfix | A set of changes that addresses specific issues. This release version cannot be installed by itself, it will need to be uploaded on top of a major or patch release. Starting with Gold patch1, hotfixes will be cumulative, so hotfix5 will contain all previous Gold patch1 hotfixes. (e.g. Gold Patch 1 Hotfix 1, Gold Patch 1 Hotfix 3, Gold Patch 1 Hotfix 4) |
Number | The number that represents which Patch or Hotfix the release version is in. |
Integrate with the Service Provider Gateway Meshlet
As a service provider, you can now integrate your customers' ServiceNow instances to your Gateway ServiceNow instance using Perspectium's automated microservice, or Meshlet, integration framework.
We've improved our update sets per ServiceNow HealthScan results
Now, you can rest assured that Perspectium update sets are compliant with results from recently conducted ServiceNow HealthScans.
Planning your ServiceNow instance upgrade
To prepare your ServiceNow instance for an upgrade to the Fluorine+ release, follow these steps:
UI Steps |
---|
UI Step |
---|
Read the Release NotesCheck out the Fluorine+ Release Notes for InstanceSync, DataSync, ServiceBond, ServiceOps, and Service Provider Gateway below to determine whether the features, enhancements, and fixes in the release are necessary to improve the performance of your Perspectium integration. |
UI Step |
---|
Stop all Perspectium jobsLog into any ServiceNow instances that have Perspectium update sets committed to them, and click Perspectium > Control and Configuration > Stop All Jobs to stop running all Perspectium jobs on each instance. |
UI Step |
---|
Preview and commit new update setsContact Perspectium Support to request download links for the Fluorine+ update sets that apply to your Perspectium integration. Then, preview and commit the update sets to the applicable instances. NOTE: If upgrading from the Fluorine Patch 1 release of an update set, you may encounter update set preview errors. Make sure to accept all remote updates before committing any Fluorine+ update sets. Note that preview errors may still exist even if initially choosing to accept all remote updates, so be sure that no errors exist in the update set preview errors list before proceeding. |
UI Step |
---|
Run Finish Install scripts and start all Perspectium jobsAfter committing Fluorine+ update sets to your instance, navigate to Perspectium > Control and Configuration > Finish Install and click Confirm to run the Perspectium Finish Install scripts. Then, click Perspectium > Control and Configuration > Start All Jobs to restart the Perspectium jobs for your instance. |
Release Notes
UI Button |
---|
color | yellow |
---|
size | large |
---|
icon | star |
---|
title | Enhancements |
---|
|
- You can now have better error handling and more descriptive messages if encountering errors when running Salesforce bulk shares
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7371 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7756 |
---|
|
|
- You should now check Active to activate your Salesforce shared queues
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7190 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-6489 |
---|
|
|
- You can now test Perspectium Mesh connection and Dynamic Share triggers by clicking Save on Perspectium Properties
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-6873 |
---|
| Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-6811 |
---|
|
|
UI Button |
---|
color | red |
---|
size | large |
---|
icon | delete |
---|
title | Bug Fixes |
---|
|
- Outbound messages will no longer be sent out when the Perspectium Mesh is down
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-6881 |
---|
|
|
- Salesforce jobs will no longer fail due to exceeding the max Apex jobs
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-6891 |
---|
|
|
- Salesforce attachments will now map correctly even if special characters are present in the attachment message
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7033 |
---|
|
|
- There will no longer be issues with messages being sent to the wrong vhost
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-6740 |
---|
|
|
- Improved overall Salesforce Bulk Share functionality
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7371 |
---|
|
|
UI Button |
---|
color | green |
---|
size | large |
---|
icon | add |
---|
title | New Features |
---|
|
- You now have the option to share out records when the display value is updated
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-3440 |
---|
|
|
- You can now set up the DataSync Agent with precision time formats for temporal tables
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7403 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-5844 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-6824 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7248 |
---|
|
|
UI Button |
---|
color | blue |
---|
size | large |
---|
icon | trash |
---|
title | Removed Features |
---|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-6943 |
---|
|
|
UI Button |
---|
color | yellow |
---|
size | large |
---|
icon | star |
---|
title | Enhancements |
---|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-6489 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7055 |
---|
|
|
- Get queue status will now display information about the number of ServiceNow outbound/inbound messages ready to be shared out/received
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-2546 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7402 |
---|
|
|
- You will now need to use your Jira username and Jira API token to authenticate for ServiceBond for Jira and ServiceOps integrations
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7275 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7203 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7249 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-6297 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-5036 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-5817 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-6067 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7014 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-6375 |
---|
|
|
UI Button |
---|
color | red |
---|
size | large |
---|
icon | delete |
---|
title | Bug Fixes |
---|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7029 |
---|
|
|
- Dynamic share business rules will now run properly after a delete action occurs on a targeted table
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-5841 |
---|
|
|
- DataSync Agents will now only run if 100GB of space is available on the hard disk partition where the Agent is installed
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7378 |
---|
|
|
- You will now receive an error status message if trying to create a ServiceNow shared queue with spaces in its endpoint URL
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7442 |
---|
|
|
Show If |
---|
|
Jira |
---|
server | JIRA |
---|
columns | key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution |
---|
serverId | e15725ca-3b2b-32f6-914c-89477a90901d |
---|
key | DEV-7198
Can't find the feature you're looking for?