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Procedure

To get started with install Observer for ServiceNow, follow the steps outlined below:


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title1. Request the Observer Update Set for ServiceNow


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Before getting started, you will need to request the Observer Update Set for ServiceNow from Perspectium Support (

support@perspectium

support@perspectium.com)



Install Perspectium Application
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title2. Install the Perspectium application


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See Install DataSync for ServiceNow.

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Install Perspectium Application



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title3. Run Perspectium Finish Install


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See 

Run Perspectium Finish Install

scripts

Scripts.

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Starting with Helium 6.1.0 version of the Core application, running Finish Install after installing a Perspectium update set will no longer be required. 

Run Perspectium Finish Install scripts




Set initial Perspectium
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title4. Set initial properties
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Set initial Perspectium properties in ServiceNow


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See Set Initial Perspectium Properties in ServiceNow




Next, continue to configure your Observer properties in ServiceNow