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Procedure

To get started with install Observer for ServiceNow, follow the steps outlined below. Many of the instructions below are outlined on various pages throughout this site. Click on any of the links to open those instructions in a new page, and then return to this page afterwards. Repeat for each step.:


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title1. Request the Observer Update Set for ServiceNow


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Before getting started, you will need to request the Observer Update Set for ServiceNow from Perspectium Support (

support@perspectium

support@perspectium.com)



Install Perspectium Application
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title2. Install the Perspectium application


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See Install DataSync for ServiceNow.

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Install Perspectium Application



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title3. Run Perspectium Finish Install


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See Run Perspectium Finish Install Scripts.

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Starting with Helium 6.1.0 version of the Core application, running Finish Install after installing a Perspectium update set will no longer be required

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Install Perspectium application

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Install Perspectium Observer application

Repeat the procedures from step one for the Observer Update Set for ServiceNow

. 




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title4.

Run Perspectium Finish Install

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Set initial properties
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Start using Observer


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See Set Initial Perspectium Properties in ServiceNow




Next, continue to configure your Observer properties in ServiceNow

Next steps

Configure your Observer settings