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DataSync for ServiceNow

(Replicator)

Application 

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titleGold Patch 1 Hotfix 11 8 Release (December 4, 2020TBD)

Bug Fixes Fixes

  • Dynamic sharing with Use audit delete listener enabled will now trigger a delete outbound messageScheduled sync up with dynamic share using flow will now honor conditions.
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-15273

Panel
borderColor#ededed
borderStylesolid
titleGold Hotfix 10 Release (October 9, 2020)

20079

  • Deleting a dynamic share with Use delete recovery listener enabled will now remove the business rule created for that share in the sys_delete_recovery table

Enhancements

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-12451

Bug Fixes 

20090



Panel
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borderStylesolid
titleGold Hotfix 15 Release (April 12, 2021)

Bug Fixes

  • Resending outbound messages for receipts will no longer have an incorrect action

    Setting an empty topic and type value in a table map will no longer set the topic and type fields as "undefined" in the outbound message when using conditional share with table map

    .

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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1307118283



Panel
borderColor#ededed
borderStylesolid
titleGold Patch 1 Hotfix 7 Release (March 26, 2021)

Bug Fixes

  • Using share schema with table maps will now share out the schema of the table map, rather than the original table schema

  • Dynamic / bulk shares with conditional shares and encryption method set to AES-256 will now use custom encryption keys from shared / subscribe queue
  • .

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1274617771



Panel
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titleGold Patch 1 Hotfix 3 6 Release (September 28February 26, 20202021)
Bug Fixes 

Enhancements

  • Fixed an issue with

    the decryption of inbound messages from Agent sharer with encrypted_multibyte

    using scripting custom code on a Table Map Field.

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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-12756

Panel
borderColor#ededed
borderStylesolid
titleGold Hotfix 9 Release (September 18, 2020)

16794

  • Fixed an issue with Import set subscribing not receiving

Bug Fixes 

  • Import set subscribing will now pull all columns from inbound message. 
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1243216713



Panel
borderColor#ededed
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titleGold Patch 1 Hotfix 8 5 Release (September 9January 20, 20202021)

Bug

Fixes 

Fixes

  • Fixed an issue where Common Document records are not inserted to the subscribe instance when sys_class_name is passed in from the source instance.Dynamic shares with conditional shares using AES-256 will no longer stop the creation of outbound messages even with the right encryption key length. 
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-12179

Panel
borderColor#ededed
borderStylesolid
titleGold Patch 1 Hotfix 1 Release (August 23, 2020)

15950

  • Fixed an issue with decimals being dropped from amount columns for InstanceSync

Bug Fixes 

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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1150516032



Panel
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titleGold Patch 1 Hotfix 2.2 Release (January 8, 2021)

Enhancements

  • Added the ability to bulk share archived child records when sharing from an archive parent table.

  • Purge Queue will no longer reset the encryption key in a default subscribe queue.  
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1154412516



Panel
borderColor#ededed
borderStylesolid
titleGold Patch 1 Hotfix 4 Release (December 17, 2020)

Bug Fixes 

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1154015752



Panel
borderColor#ededed
borderStylesolid
titleGold Patch 1 Hotfix 2.1 Release (December 14, 2020)

Bug Fixes 

  • Re-shared records will now use encryption key found in queue if exists.

  • Conditional share can now properly apply to custom schemas
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1147515455



Panel
borderColor#ededed
borderStylesolid
titleGold Hotfix 14 Release (March 19, 2021)

Bug Fixes 

  • Fixed an issue with outbound messages not correctly decrypting in ServiceNow.

  • Using table maps with bulk share can now share the sys_audit table. 
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-11684

Panel
borderColor#ededed
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titleGold Patch 1 Release (July 17, 2020)

17642

  • Fixed an issue with Files not correctly sending out from Salesforce to ServiceNow

New Features

    Select which related records you want to share using bulk share's share related list feature
  • .
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-445317542



Panel
borderColor#ededed
borderStylesolid
titleGold Hotfix 13 Release (February 17, 2021)

Bug Fixes 

  • Fixed an issue with Import set subscribing not receiving all columns from inbound message

    Once records are shared out through bulk share or dynamic share, see how many records are shared with the conditional share you created with the Shared Records field

    .

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-921416713



Panel
borderColor#ededed
borderStylesolid
titleGold Hotfix 12 Release (December 10, 2020)

Bug Fixes 

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1025815463



Panel
borderColor#ededed
borderStylesolid
titleGold Hotfix 11 Release (December 4, 2020)

Bug Fixes 

Enhancements

  • Upon cloning bulk shares, new clones will now honor only the latest time stamp and no longer append timestamps continuously

    .

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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-944315273



Panel
borderColor#ededed
borderStylesolid
titleGold Hotfix 10 Release (October 9, 2020)

Enhancements

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-944412451

Bug Fixes 

  • Setting an empty topic and type value in a table map will no longer set the topic and type fields as "undefined" in the outbound message when using conditional share with table mapAdded warning messages to alert users that the use of custom tables and columns can impact previous shares when creating a custom schema.
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-944513071

  • Dynamic / bulk shares with conditional shares and encryption method set to AES-256 will now use custom encryption keys from shared / subscribe queue.
  • Added the number of messages contained in the payload to the header for messages that are being sent from ServiceNow to the Perspectium Integration Mesh. 
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-948712746



Panel
borderColor#ededed
borderStylesolid
titleGold Patch 1 Hotfix 3 Release (September 28, 2020)

Bug Fixes 

  • Fixed an issue with the decryption of inbound messages from Agent sharer with encrypted_multibyte.
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1030312756



Panel
borderColor#ededed
borderStylesolid
titleGold Hotfix 9 Release (September 18, 2020)

Bug Fixes 

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-939812432



Panel
borderColor#ededed
borderStylesolid
titleGold Hotfix 8 Release (September 9, 2020)

Bug Fixes 

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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-987312179



Panel
borderColor#ededed
borderStylesolid
titleGold Patch 1 Hotfix 1 Release (August 23, 2020)

Bug Fixes 

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Jira
serverJIRA
columnskey,

  • Creating MultiOutput Jobs will now automatically delete jobs that were previously created by the Create MultiOutput Jobs tool. 
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-963411505

  • Purge Queue will no longer reset the encryption key in a default subscribe queue.  
  • Additional information is available when monitoring your queue and tracking the history. With Track History, you can start viewing the metrics of your queue.
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-906411544

  • Custom column names will now work with data obfuscation for bulk share and dynamic shareAlert messages are added to guarantee that both properties, Enable sending receipt functionality for data guarantee and Enable subscribing receipt functionality for data guarantee, are activated for Data Guarantee
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-969711540

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-925611475

  • Using table maps with bulk share can now share the sys_audit table. 
  • Heartbeats in ServiceNow will now show the number of consumers on each active queue in the instance. If a queue has some sort of error and can't be access, that queue won't show in the heartbeat at all.
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8800

Bug Fixes

11684

  • Fixed an issue where Common Document records are not inserted to the subscribe instance when sys_class_name is passed in from the source instance Issue fixed with bulk share state staying as "Running" when Data Obfuscation is enabled.
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1063211679



Panel
borderColor#ededed
borderStylesolid
titleGold Patch 1 Release (July 17, 2020)

New Features

  • Select which related records you want to share using bulk share's share related list featureReduced the amount of global property query to help improve performance for subscribe records in large bulk.
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-97604453

  • Once records are shared out through bulk share or dynamic share, see how many records are shared with the conditional share you created with the Shared Records field
  • In Group Share, clicking Create a new group share like this one no longer leads you to the previous page visited
  • .
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-10636

Known Issues

9214

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1106410258

Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Hotfix 7 Release (August 18, 2020)

Enhancements

  • Upon cloning bulk shares, new clones will now honor only the latest time stamp and no longer append timestamps continuously.

Bug Fixes

  • Fixed an issue where Common Document records are not inserted to the subscribe instance when sys_class_name is passed in from the source instance 
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-11679

Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Hotfix 6 Release (July 17, 2020)

9443

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Bug Fixes

  • Fixed an issue where values were not saving into the import set table correctly when subscribe configuration is using a field prefix.
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-10864

Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Hotfix 5 Release (July 15, 2020)

9444

  • Added warning messages to alert users that the use of custom tables and columns can impact previous shares when creating a custom schema

Bug Fixes

  • Fixed an issue where record were not saving into the import set table correctly.
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-10864

Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Hotfix 4 Release (June 22, 2020)

9445

  • Added the number of messages contained in the payload to the header for messages that are being sent from ServiceNow to the Perspectium Integration Mesh. 

Bug Fixes

  • Fixed an issue of primary key violations occurring on bulk actions on subscribe in ServiceNow.
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-106809487

  • If you input a number in the Limit on the number of records shared field, you will no longer be prompted to confirm you are executing the bulk share without conditions. 
  • Added better handling of Observer messages for invalid queries.
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-10713

Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Hotfix 3 Release (May 15, 2020)

10303

Bug Fixes

  • Fixed an issue where certain database view tables are not processing correct out of ServiceNow
  • Fixed an issue where database view tables returns a syntax error when previewed
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9750

Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Hotfix 2 Release (April 27, 2020)

9398

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Bug Fixes

  • Added the ability to for Jira meshlet to select different Jira projects
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9251

Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Hotfix 1 Release (March 19, 2020)

9873

  • Creating MultiOutput Jobs will now automatically delete jobs that were previously created by the Create MultiOutput Jobs tool. 

Bug Fixes

    Fixed an issue where querying business rules were preventing bulk share from sharing the expected number of records.
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyINCDEV-5208

Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Release (March 3, 2020)

9634

  • Additional information is available when monitoring your queue and tracking the history. With Track History, you can start viewing the metrics of your queue.

New Features

    Manually reshare records from your ServiceNow instance from a period of three days or less for situations where all records were not received. 
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-85639064

    There are now two options to choose from in dynamic share: business rule or flow designer. Choosing flow designer will create a dynamic share using flow. With this option, you can send records out of your ServiceNow instance even with setWorkflow is set to false. Choosing business rule uses a previous release approach by creating a dynamic share using business rule.
  • Alert messages are added to guarantee that both properties, Enable sending receipt functionality for data guarantee and Enable subscribing receipt functionality for data guarantee, are activated for Data Guarantee
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-75929697

  • Enhanced the Table Compare feature for ServiceNow to Database.Specify how many bulk shares can run simultaneously in a scheduled bulk shareThis is useful if you don't want all the bulk shares listed in this scheduled bulk share to try and run immediately based on the number of scheduled workers you have available. 
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-73769256

  • Heartbeats sent by ServiceNow instances will now have attributes with the number of consumers on each active queue in the instance (i.e. queuename_consumers=1). If a queue has some sort of error and can't be access, that queue won't show in the heartbeatYou are now prompted to confirm when deleting messages in the inbound or outbound messages tables.
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-62888800

Bug Fixes

  • Issue fixed with bulk share state staying as "Running" when Data Obfuscation is enabled.Upon creating shared queues or subscribed queues, you can choose a queue type that will automatically prepend a queue prefix to your queue name for easier creation and setup. 
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-834610632

  • Reduced the amount of global property query to help improve performance for subscribe records in large bulk.Enable debug logging for a specified time frame in the Perspectium properties to obtain additional informations when using the Perspectium application. 
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-43269760

  • In Group Share, clicking Create a new group share like this one no longer leads you to the previous page visited.
  • Fanout queues are used to broadcast messages across multiple queues. When creating a shared queue, you now have the option to send to a fanout queue. Monitoring receipts for fanout queues is also available. 
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-746110636

Known Issues

  • Import set subscribing does not work with .insert .update messages and conflicts with SIAM approach for import setsWhen include audit log is checked in dynamic share or bulk share, you have an option to choose which audit log records will be shared by checking Filter audit fields
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-288911064



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Hotfix 7 Release (August 18, 2020)

Bug Fixes

  • Fixed an issue where Common Document records are not inserted to the subscribe instance when sys_class_name is passed in from the source instance In a ServiceNow production instance, you can specify which node to run scheduled jobs on. To learn more about ServiceNow nodes, see Node Performance Metrics.
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-242511679



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Hotfix 6 Release (July 17, 2020)

Bug Fixes

  • Fixed an issue where values were not saving into the import set table correctly when subscribe configuration is using a field prefix.Monitor tables such as inbound messages, outbound messages, outbound attachments, and outbound audits in your ServiceNow instance by setting up email notifications using Table Monitoring
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-805910864



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Hotfix 5 Release (July 15, 2020)

Bug Fixes

  • Fixed an issue where record were not saving into the import set table correctly.If you are sending a high volume of messages to a single queue or spreading your messages across a high volume of queues, you can now use Multiple MultiOutput Jobs
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-242710864



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Hotfix 4 Release (June 22, 2020)

Bug Fixes

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-268310680

  • Added better handling of Observer messages for invalid queries.
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special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-10713



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Hotfix 3 Release (May 15, 2020)

Bug Fixes

  • Fixed an issue where certain database view tables are not processing correct out of ServiceNow
  • Fixed an issue where database view tables returns a syntax error when previewed
Show If
special@authenticated

Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9750



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Hotfix 2 Release (April 27, 2020)

Bug Fixes

  • Added the ability to for Jira meshlet to select different Jira projects
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9251



Panel
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titleGold Hotfix 1 Release (March 19, 2020)

Bug Fixes

  • Fixed an issue where querying business rules were preventing bulk share from sharing the expected number of records.
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyINC-5208



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Release (March 3, 2020)

New Features

  • Manually reshare records from your ServiceNow instance from a period of three days or less for situations where all records were not received. 
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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8563

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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-7592

  • Specify how many bulk shares can run simultaneously in a scheduled bulk shareThis is useful if you don't want all the bulk shares listed in this scheduled bulk share to try and run immediately based on the number of scheduled workers you have available. 
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-7376

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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-6288

  • Upon creating shared queues or subscribed queues, you can choose a queue type that will automatically prepend a queue prefix to your queue name for easier creation and setup. 
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8346

  • Enable debug logging for a specified time frame in the Perspectium properties to obtain additional informations when using the Perspectium application. 
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4326

  • Fanout queues are used to broadcast messages across multiple queues. When creating a shared queue, you now have the option to send to a fanout queue. Monitoring receipts for fanout queues is also available. 
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-7461

  • When include audit log is checked in dynamic share or bulk share, you have an option to choose which audit log records will be shared by checking Filter audit fields
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-2889

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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-2425

  • Monitor tables such as inbound messages, outbound messages, outbound attachments, and outbound audits in your ServiceNow instance by setting up email notifications using Table Monitoring
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8059

  • If you are sending a high volume of messages to a single queue or spreading your messages across a high volume of queues, you can now use Multiple MultiOutput Jobs
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-2427

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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-2683

  • To improve data alignment, you now have an option to use these new features:
    • Post Immediately: In a sharing instance, dynamic share messages will be posted as soon as the outbound message is created instead of waiting for the MultiOutput processor scheduled job to send all the outbound messages in bulk. 
    • Skip delayed updates: In a subscribing instance, inbound messages will be skipped if the message has a later updated time than the target record.
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8967

Enhancements

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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9067

  • Improved dynamic share's scheduled sync up feature with notifying users when to create indexed columns for the selected table in dynamic share. For more information on indexing columns, see Create a table index.
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-7259

  • Receipt messages are now an opt-in feature and can be enabled in the u_psp_properties table by modifying the value of the com.perspectium.enable_receipts property.
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8630

  • Database views tables is now available for group sharing out a combination of dynamic and bulk shares from one ServiceNow instance to another.
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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4524

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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8824

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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8986

  • When a table map is set in a dynamic share, you will now be notified to use "before" in the business rule when field to ensure Service Gateway integration. 
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8794

  • Catalog Tasks PSP Template is available as a template selection for group share. This template includes data related to service catalog requests that requires approval.
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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8876

  • Optimized performance for querying outbound records by the shared queue.
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-7989

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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8977

Bug Fixes

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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyINC-5141

  • View History in shared and subscribed queues is now compatible with enabled monitor and track history.
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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8492

  • Preview output in table map now correctly process HTML fields with single lines.
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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9165

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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8674

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9222

  • Work notes and comments on sharing instances will now always appear in the subscribing instance's activity log. To improve data alignment, you now have an option to use these new features:
  • Post Immediately: In a sharing instance, dynamic share messages will be posted as soon as the outbound message is created instead of waiting for the MultiOutput processor scheduled job to send all the outbound messages in bulk. 
  • Skip delayed updates: In a subscribing instance, inbound messages will be skipped if the message has a later updated time than the target record.
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-89679003

Enhancements

Removed Features

  • In dynamic share, you are no longer restricted from using Include Journal Fields when Business Rule When is set to "before". Instead, a warning message is displayed to notify users that Include Journal Field should not be checked when sharing to another ServiceNow instance or SIAM integrationThe target database schema name will now derive from the target table name when customizing your target database schema using table maps in your dynamic share or bulk share.
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-90673235

  • Removed Perspectium ETS scheduled jobs (Perspectium ETS feature is no longer available)Improved dynamic share's scheduled sync up feature with notifying users when to create indexed columns for the selected table in dynamic share. For more information on indexing columns, see Create a table index.
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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-72599223

Known Issues

  • Auxillary records (audit log, journal fields, etc.) are not re-sending when Resend Message is clicked on the record's receipt. Receipt messages are now an opt-in feature and can be enabled in the u_psp_properties table by modifying the value of the com.perspectium.enable_receipts property.
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-8630

  • Database views tables is now available for group sharing out a combination of dynamic and bulk shares from one ServiceNow instance to another.

9849


DataSync Agent

Panel
borderColor#ededed
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titleGold 5.0.9 Release (November 14, 2022)

Enhancements

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serverJIRA
columnIdsissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolution
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-4524QA-1209




Panel
borderColor#ededed
borderStylesolid
titleGold 5.0.8 Release (September 2, 2021)

Enhancements

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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-882415472

Bug Fixes

  • Dynamic insert datetime columns date/time value for a record will remain the value as on insert when the Agent receives an update of the same record

    Added confirmation request for manually deleting all receipts for messages that have been shared out of ServiceNow

    .

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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-898621914

  • Sharer Agent will no longer share old messages each time the queue should be flushed
  • When a table map is set in a dynamic share, you will now be notified to use "before" in the business rule when field to ensure Service Gateway integration
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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-879422125



Panel
borderColor#ededed
borderStylesolid
titleGold 5.0.7 Release (May 10, 2021)

Bug Fixes

  • Agent will now retry messages if prepared statements timeout

    Catalog Tasks PSP Template is available as a template selection for group share. This template includes data related to service catalog requests that requires approval

    .

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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-887619460



Panel
borderColor#ededed
borderStylesolid
titleGold 5.0.6 Release (April 26, 2021)

Bug Fixes

  • DataSync agent will no longer recognize certain script includes as schema messages

    Optimized performance for querying outbound records by the shared queue

    .

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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-7989
keyDEV-18728



Panel
borderColor#ededed
borderStylesolid
titleGold 5.5.0 Release (April 7th, 2021)

Bug Fixes

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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-897718231



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold 5.0.4 Release (March 26, 2021)

Enhancements

  • Create Report in DataSync Agent will now create a folder of log files that are 7 days old. Any log files older than 7 days will be deleted. 

Bug Fixes

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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyINCDEV-51413128

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-849211688

  • Reference fields will be created with a length of 32 to match ServiceNow

  • Preview output in table map now correctly process HTML fields with single lines
  • .

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-916511738

    Subscribing instances will now trigger business rules for delete actions in bulk share. 
  •  Temporal will check field values if the updated time is the same from the previous share with <skip_duplicates check_all_fields=”true”/.
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-867411615

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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-922211753

  • Enhanced error recovery when using temporal and the table does not exist in the database.

  • Work notes and comments on sharing instances will now always appear in the subscribing instance's activity log. 
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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9003

Removed Features

12058

  • Table Compare will check for the most recent update of a record. If the most recent record is not found, the record will be re-shared
  • In dynamic share, you are no longer restricted from using Include Journal Fields when Business Rule When is set to "before". Instead, a warning message is displayed to notify users that Include Journal Field should not be checked when sharing to another ServiceNow instance or SIAM integration
  • .
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-323512677

Bug Fixes

  • Emojis will no longer be removed in incoming messages to the DataSync Agent when at lease one custom schema feature is used (table name, column name or _dv suffix). Removed Perspectium ETS scheduled jobs (Perspectium ETS feature is no longer available).
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9223

Known Issues

11990

  • After adding a string field with a default value in a ServiceNow table, executing a bulk share will no longer generate a timestamp error
  • Auxillary records (audit log, journal fields, etc.) are not re-sending when Resend Message is clicked on the record's receipt
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Jira
serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9849

DataSync for ServiceNow (Meshlet) 

12244

  • After deleting a field from a ServiceNow table, the old value of that field will no longer be inserted into the database
Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold 5.0.11 Release (TBD)

Bug Fixes

    Typo fix in Meshlet message when retrieving ServiceNow schema
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-10480

DataSync Express

12018



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold 5.0.3.2 3 Release (September 1January 8th, 20202021)

New Features

  • Customize your temporal database table's archive date and time stamp in the psp_valid_to column with <archive_datetime/>

Enhancements

  • Multiple bulk shares can now be executed at the same time.
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1054813182

Enhancements

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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-967612516



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold 5.0.3.2 Release (December 14, 2020)

Enhancements

  • Column lengths now match ServiceNow field lengths upon ServiceNow schema change.Included a new set up page, adding more information on DataSync Express
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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-945814174

Bug Fixes

  • Fixed an issue where the number or cursors used constantly goes up when compare messages are processed.DataSync Express will no longer install a global script to use the application. 
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-972315447



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold 5.0.3.1 Release (November 11, 2020)

New Features

  • <use_instance_credentials/>is now available to use instead of access keys in AWS S3 Subscriber Agent to use IAM roles when uploading to the S3 buckets.Start All Jobs and Stop All Jobs module are now combined into one, Start/Stop All Jobs
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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-948914515

Enhancements

  • AWS S3 Subscriber Agent now supports sending receipts back to ServiceNow. Removed Portal/MBS password from the sys_properties table.
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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-10502

Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
title5.0.0 Release (April 1, 2020)

14709

  • The <region> directive in the AWS S3 Subscriber Agent is now optional and no longer required. 

New Features

DataSync Express offers bulk share, scheduled bulk share, and much more!

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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9170

DataSync Free

14709

  • AWS S3 Subscriber Agent logging extended for different levels. 
Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
title5.0.3 Release (TBD)

Enhancements

  • Be able to modify your bulk share settings after bulk share is executed using reset bulk share.
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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1014914709

  • Using <skip_duplicates update_on_bulk="true"/> will now skip duplicates in the DataSync Agent based on the message action
  • Removed User Agreement step during the DataSync Free registration process
  • .
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1049713562



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold 5.0.2 Release (September 16, 2020)

New Features

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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1036311662

Enhancements

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serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1050211662



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold 5.0.1 Release (June 15, 2020)

Enhancements

  • In the DataSync Agent, running too many threads can slow down the process. To avoid this, a warning will appear when more than 64 threads are created. 

Removed Features

  • Bulk share fields are removed e.g., Include Embedded Images/Videos, View Name, Target Queue, Notes, and Team.
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-101489313

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titleGold 5.0.1 0 Release (May 26April 30, 2020)

New Features

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keyDEV-9676

DataSync Agent

7114

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titleGold 5.0.3.1 Release (TBD)

New Features

    <use_instance_credentials/>is now available to use instead of access keys in AWS S3 Subscriber Agent to use IAM roles when uploading to the S3 buckets
  • .
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keyDEV-145159424

Enhancements

    AWS S3 Subscriber Agent now supports sending receipts back to ServiceNow. 
  • Configure the number of times the DataSync agent will retry after a SQL error with <sql_retries> in the agent.xml.
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keyDEVCE-14709160

  • Improved better error handling for DataSync agent when messages have empty values.The <region> directive in the AWS S3 Subscriber Agent is now optional and no longer required. 
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keyDEV-147097956

  • DataSync agent name is now automatically generated from the instance name as instancename_subscribe.AWS S3 Subscriber Agent logging extended for different levels. 
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Enhancements

  • Create Report in DataSync Agent will now create a folder of log files that are 7 days old. Any log files older than 7 days will be deleted. 
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keyDEV-14709

Panel
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titleGold 5.0.3 Release (TBD)

3378
 

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keyDEV-3128

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titleGold 5.0.2 Release (September 16, 2020)

keyDEV-1479

New Features

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keyDEV-11662

Enhancements

2085

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keyDEV-11662

Panel
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titleGold 5.0.1 Release (June 15, 2020)

8194

Enhancements

  • In the DataSync Agent, running too many threads can slow down the process. To avoid this, a warning will appear when more than 64 threads are created. 
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keyDEV-10451

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titleGold 5.0.0 Release (April 30, 2020)

8770

  • Added machine's hostname, internal IP address, Java version and OS version to DataSync Agent's heartbeat

New Features

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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-71147166

  • Updated DataSync Agent to utilize 3.9.0 Snowflake JDBC driver.You can now truncate string values if you have exceeded a column's max length (UTF-8) in the DataSync Agent.
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9424

Enhancements

8587

  • Configure your DataSync Agent with sorting your database columns in alphabetical order with <column_sort> in Configure the number of times the DataSync agent will retry after a SQL error with <sql_retries> in the agent.xml. 
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keyCEDEV-1609038

  • Prevent your DataSync Agent from altering your database column size with <database_static_column_size> in the agent.xmlImproved better error handling for DataSync agent when messages have empty values.
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keyDEV-79568497

  • Polling interval is now limited to 5 seconds or greater. If the polling interval is set to less than 5 seconds, it will default to 5 secondsDataSync agent name is now automatically generated from the instance name as instancename_subscribe.
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keyDEV-3378
 
9312

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keyDEV-14798570

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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-20858566

  • To ensure multibyte or foreign characters are saved properly for string column types, the DataSync Agent creates column types that can store unicode string data. Changing the data type to your configuration is now availableThe agent.xml configuration file's <database_parms> directive has been standardize.
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keyDEV-81949435

  • You can now add the tag <skip_duplicates/> to the agent.xml to skip adding temporal rows for duplicate records. Ability to select which temporal columns will be primary key in agent.xml.
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keyDEV-87699337

  • S3 file subscriber now allows multiple layers of folders following the bucket name. See the <s3_bucket> directive for more information. Configure the time difference between temporal entries with <timestamp_difference> in the agent.xml.
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keyDEV-87709606

  • Default <skip_table_stats/> when installing SQL Agent through the installerAdded machine's hostname, internal IP address, Java version and OS version to DataSync Agent's heartbeat.
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keyDEV-71668576

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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-858710451

Bug Fixes

  • Tasks pointing to the same database and server will allocate and start only one table stats collector to avoid placing excessive load on the agent and the database.Configure your DataSync Agent with sorting your database columns in alphabetical order with <column_sort> in the agent.xml. 
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keyDEVCE-9038159

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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-84978675

  • The DataSync Agent's database directive, <database_parms>, now includes another default value (autoReconnect=true) that will save records in the database even when there is no activity in the instance. Polling interval is now limited to 5 seconds or greater. If the polling interval is set to less than 5 seconds, it will default to 5 seconds.
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-85709895

Known Issues

  • <batch_insert> and <batch_update> commands do not work properly when reading messages from a queue that has records from different tables. To use these commands, the queue should only have records from one tableDataSync agent supports Java 12.
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keyDEV-85668853


DataSync for SnowFlake

Panel
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titleBGColor#ededed
title5.0.11.4 Release (September 30, 2021)

Bug Fixes

  • Fix 400 error status when retrieving schema from ServiceNow with subsequent calls

    To ensure multibyte or foreign characters are saved properly for string column types, the DataSync Agent creates column types that can store unicode string data. Changing the data type to your configuration is now available

    .

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keyDEV-9435

  • You can now add the tag <skip_duplicates/> to the agent.xml to skip adding temporal rows for duplicate records. 

serverJIRA
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-933724307



Panel
borderColor#ededed
titleBGColor#ededed
title5.0.11.3 Release (April 15, 2021)

Enhancements

  • Specifying the maximum string size for the entire collection is available through the maxStringSize configuration.

    S3 file subscriber now allows multiple layers of folders following the bucket name. See the <s3_bucket> directive for more information. 

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  • Any meshlet log files older than 14 days will be rotated
  • Default <skip_table_stats/> when installing SQL Agent through the installer
  • .
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keyDEV-972111509

  • Allow user to set connection properties (username, password and role) through connection URL
  • DataSync agent supports Java 13
  • .
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keyDEV-857616804

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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1045116804



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
title5.0.11.2 Release (January 26, 2021)

Enhancements

  • Meshlet will continue to retry and recover the AMQP/S connection between the meshlet and the Perspectium Integration Mesh is lost

Bug Fixes

    Tasks pointing to the same database and server will allocate and start only one table stats collector to avoid placing excessive load on the agent and the database
  • .
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyCE-159DEV-15778

Bug Fixes

  • Fixed an issue where sys_audit records are not being consumed in configured batch values.DataSync Agent will now replicate records with foreign character. Having the previous DataSync Agent release will still have the issue, simply upgrading to Gold WILL NOT fix the issue. Check out the following link to fix the issue: Why am I having error replicating records with foreign characters?
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keyDEV-867516014



Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
title5.0.11.1 Release (September 16, 2020)

Enhancements

  • Added the ability to share updates and deletes from ServiceNow.
  • The DataSync Agent's database directive, <database_parms>, now includes another default value (autoReconnect=true) that will save records in the database even when there is no activity in the instance. 
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keyDEV-982510481




Panel
borderColor#ededed
titleBGColor#ededed
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title5.0.11 Release (July 24, 2020)

New Features

  • Added the to ability to enable and support data guarantee.
  • Fixed an issue where the Agent only ran table stats once instead of intervals
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-89477a90901d
keyDEV-10180




Panel
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title5.0.4.1 Release (June 3, 2020)

New Features

  • DataSync for Snowflake, a single-direction (ServiceNow to Snowflake) integration that leverages bulk shares for a one time migration for the collection of ServiceNow data into a Snowflake data warehouse

Known Issues

    <batch_insert> and <batch_update> commands do not work properly when reading messages from a queue that has records from different tables. To use these commands, the queue should only have records from one table
  • .
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keyDEV-88539364


DataSync for

Salesforce

Splunk

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titleGold Patch 1 5.0.5.2 Release (October 22June 26, 2020)

Bug Fixes

  • Fixed an issue where the password value is not encrypting correctly for Windows environment

New Features

    Added the ability to send out attachments from Task in Salesforce
  • .
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Enhancements

  • Enhanced the ability for Salesforce to show what version of records are shared out.
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keyDEV-10462

Bug Fixes



Panel
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borderStylesolid
title5.0.5.1 Release (June 5, 2020)

Enhancements

  • Enable skipping empty field values in the messages created by using hideEmptyFields in your Meshlet Configurations for Splunk
  • Fixed an issue when setting "Time to Keep Error Logs" = 1 Week in Perspectium Properties caused an error
  • .
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-10156

Known Issues

10604

  • Splunk Meshlets will now process referenced field values such as assigned_to, company, etc. 
  • Description field for Perspectium jobs must be left empty by default in order for jobs to process. For a workaround, go to Troubleshooting DataSync for Salesforce and see Why doesn't the Perspectium Job in Salesforce continuously run?
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keyDEV-1072010604




Panel
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borderStylesolid
titleGold 5.0.5 Release (May 715, 2020)

Enhancements

  • Include all the data for a record's fields in the event field when configuring your Splunk meshlet by using saveInEvent

New Features

  • Added Delete All option in list view of Perspectium objects such as dynamic share and bulk share to delete all selected records at once.
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keyDEV-933610296

  • Configure your Splunk meshlet to dynamically set table name by adding $table value in sourceType
  • Temporal agent is now functional with DataSync for Salesforce.
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keyDEV-892110296




Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold Release (April 1, 2020)

New Features

  • Modify meshlet logs by setting the rolling policy in the logback file Perspectium Support will provide to you.  
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-7764
 

Enhancements

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keyDEV-83219531

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keyDEV-8401

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keyDEV-6084

9521


DataSync for ServiceNow (Meshlet) 

Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
titleGold 5.0.11 Release (TBD)

Bug Fixes

  • Typo fix in Meshlet message when retrieving ServiceNow schema. A target queue error notification will no longer display upon creation for bulk shares and dynamic shares.
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DataSync Express

Panel
borderColor#ededed
titleBGColor#ededed
borderStylesolid
title5.0.2 Release (September 1, 2020)

Enhancements

  • Multiple bulk shares can now be executed at the same timeThe Salesforce application will set a header with the number of messages being sent on each post to the Integration Mesh.
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9712

Bug Fixes

9676

  • Included a new set up page, adding more information on DataSync Express
  • MultiOutput processing jobs will no longer be present in scheduled jobs after deletion.
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-91679458

  • DataSync Express will no longer install a global script to use the application
  • Arrows are centered in the Fields to Share and Include Child Records in the dynamic share and bulk share when selecting records for those fields
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-96239723

  • Start All Jobs and Stop All Jobs module are now combined into one, Start/Stop All Jobs
  • Misspelling fix for the success message that appears when After Save Trigger is clicked in the dynamic share
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9940

Known Issues

9489

  • Removed Portal/MBS password from the sys_properties table.
  • Description field for Perspectium jobs must be left empty by default in order for jobs to process. For a workaround, go to Troubleshooting DataSync for Salesforce and see Why doesn't the Perspectium Job in Salesforce continuously run?
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-10720

DataSync for SnowFlake

10502

Known Issues

  • Troubleshooting report may not run properly if both DataSync Express and DataSync Free scoped apps are installed on the same instance
Panel
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titleBGColor#ededed
borderStylesolid
title5.0.11.1 Release (September 16, 2020)

New Features

    Added the ability to share updates and deletes from ServiceNow
  • .
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1048126089




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title5.0.11 0 Release (July 24April 1, 2020)

New Features

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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-101809170


DataSync Free

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title5.0.4.1 3 Release (June 3, 2020TBD)

Enhancements

  • Be able to modify your bulk share settings after bulk share is executed using reset bulk share

New Features

    DataSync for Snowflake, a single-direction (ServiceNow to Snowflake) integration that leverages bulk shares for a one time migration for the collection of ServiceNow data into a Snowflake data warehouse
  • .
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-9364

DataSync for Splunk

10149

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title5.0.5.2 Release (June 26, 2020)

Bug Fixes

  • Fixed an issue where the password value is not encrypting correctly for Windows environment.
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-10684

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title5.0.5.1 Release (June 5, 2020)

10497

Enhancements

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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1060410363

  • Removed Portal/MBS password from the sys_properties table.
  • Splunk Meshlets will now process referenced field values such as assigned_to, company, etc. 
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-10604

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title5.0.5 Release (May 15, 2020)

-10502

Removed Features

  • Bulk share fields are removed e.g., Include Embedded Images/Videos, View Name, Target Queue, Notes, and Team.
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-10148

  • Shared Queue, Start All Shares and Stop All Shares modules are removed

Enhancements

  • Include all the data for a record's fields in the event field when configuring your Splunk meshlet by using saveInEvent
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1029610148

Known Issues

  • Troubleshooting report may not run properly if both DataSync Express and DataSync Free scoped apps are installed on the same instance.
  • Configure your Splunk meshlet to dynamically set table name by adding $table value in sourceType
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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-1029626089



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titleGold 5.0.1 Release (April 1May 26, 2020)

New Features

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columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-95319409

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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-95219676



Can't find the feature you're looking for?  

See release notes for earlier releases.



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