The Generate debugging logs option in Perspectium Properties enables the creation of debug logs in the Logs table. To access these messages, go to Perspectium > Control and Configuration > Logs.

Prerequisites


(warning) First, you will need to install DataSync for ServiceNow and run the Perspectium Finish Install scripts.

Procedure

To generate debug logging in the Log Messages table, follow these steps:


Access Perspectium Properties

Log into your sharing ServiceNow instance and navigate to Perspectium > Control and Configuration > Properties.

Enable generation of debugging logs

Check the box labeled Generate debugging logs. Then, in the dropdown below, choose the length of time you wish to have this property enabled. Lastly, scroll to the bottom of the form and click Save to save your changes.