Versions Compared

Old Version 2

changes.mady.by.user user-1bc08

Saved on

compared with

New Version Current

changes.mady.by.user user-1bc08

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

To install Observer for ServiceNow, follow the steps outlined below:


UI Expand
title1. Request the Observer Update Set for ServiceNow


Divbox
stylebackground: white

Before getting started, you will need to request the

Prerequisites

(warning) You will need to request the 

Observer Update Set for ServiceNow from Perspectium Support

.

Procedure

To get started with using Observer, follow these steps: 

(support@perspectium.com)



ui-step
ui-stepsexpand
title2. Install the Perspectium application


Divbox
stylebackground: white

See Install DataSync

UI Step

Install Perspectium Observer application

Repeat the procedures from step one for the Observer Update Set for ServiceNow. 



step
ui-

Run Perspectium Finish Install

UI Step

Set initial properties

UI Step

Start using Observer

Expand
title3. Run Perspectium Finish Install


Divbox
stylebackground: white

See Run Perspectium Finish Install Scripts.

UI Text Box
typenote

Starting with Helium 6.1.0 version of the Core application, running Finish Install after installing a Perspectium update set will no longer be required. 




UI Expand
title4. Set initial properties


Divbox
stylebackground: white

See Set Initial Perspectium Properties in ServiceNow




Next, continue to configure your Observer properties in ServiceNow

Next steps

Configure your Observer settings