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To install Observer for ServiceNow, follow the steps outlined below:


UI Expand
title1. Request the Observer Update Set for ServiceNow


Divbox
stylebackground: white

Before getting started, you will need to request the

HTML
<style>
.release-box {
	height: 30px; 
	width: 100px; 
	padding-top: 8px;
	text-align: center; 
	border-radius: 5px; 
	font-weight: bold; 
	background-color: #d4af37;  
	border-color: #FCE28A;
}

.release-box:hover {
  	cursor: hand;
    cursor: pointer;
    opacity: .9; 
}
</style>
<meta name="robots" content="noindex">

<div class="release-box">
<a href="https://docs.perspectium.com/display/gold" style="text-decoration: none; color: #FFFFFF; display: block;">
Gold
</a>
</div>

Prerequisites

(warning) You will need to request the 

Observer Update Set for ServiceNow from Perspectium Support

.

Procedure

To get started with using Observer, follow these steps: 

(support@perspectium.com)



ui-step
ui-stepsexpand
title2. Install the Perspectium application


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stylebackground: white

See Install DataSync for ServiceNow.



UI Expand
title3.
UI Step

Install Perspectium Observer application

Repeat the procedures from step one for the Observer Update Set for ServiceNow. 

UI Step
Run Perspectium Finish Install
UI Step

Set initial properties

UI Step

Start using Observer

Next steps

Configure your Observer settings

Similar topics

Content by Label
showLabelsfalse
max5
showSpacefalse
sortmodified
cqllabel in ("observer-for-servicenow","get-started") and space = currentSpace()


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stylebackground: white

See Run Perspectium Finish Install Scripts.

UI Text Box
typenote

Starting with Helium 6.1.0 version of the Core application, running Finish Install after installing a Perspectium update set will no longer be required. 




UI Expand
title4. Set initial properties


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stylebackground: white

See Set Initial Perspectium Properties in ServiceNow




Next, continue to configure your Observer properties in ServiceNow

Contact Perspectium Support

Image RemovedUS: 1 888 620 8880

UK: 44 208 068 5953

support@perspectium.com