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Messages
The Outbound module under Perspectium > Messages in ServiceNow contains records that are queued to be sent to the Perspectium Mesh. Up to 4000 records can be sent every 30 seconds by default. This value can be changed on the Properties page. The Inbound module under Perspectium> Messages in ServiceNow consists of records coming into the current ServiceNow instance from other sharing instances. You can start receiving inbound messages by configuring a ServiceNow instance as a subscriber.
Receipts
After installing Replicator for ServiceNow, Data Guarantee will automatically be enabled so that receipts will be generated for messages that have been shared out of ServiceNow. Message receipts indicate the delivery status for records that you have shared out, allowing you to quickly identify successfully shared out records as well as any records that have not yet been shared out. Receipt delivery statuses include:
Success Your records were shared out successfully.
Pending The subscribing instance is still processing the records you are trying to share out.
Error Your records were not shared out successfully.
Data Guarantee
Data Guarantee provides enhanced reliability for messages being shared out of ServiceNow (using a bulk share or dynamic share) and going to subscribing endpoints. With Data Guarantee, you can easily track functionality for records received and processed by subscribers, determine which messages are errors, and troubleshoot message errors. Data Guarantee will be automatically enabled after creating a dynamic share or creating a bulk share and setting up a subscriber, such as another ServiceNow instance.
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