The Delete error messages older than 1 day in the Outbound Messages table option in Perspectium Properties enables the removal (via data cleaners) of outbound message records in the Outbound Message table with a status of Error 24 hours after creation of the record(s). For more information about outbound messages, see ServiceNow messages & receipts.

Prerequisites


(warning) First, you will need to install Replicator for ServiceNow and run the Perspectium Finish Install scripts.

Procedure

To enable the deletion of error messages older than 1 day in the Outbound Messages table, follow these steps:


Access Perspectium Properties

Log into your sharing ServiceNow instance and navigate to Perspectium > Control and Configuration > Properties.

Enable deletion of error messages older than 1 day in the Outbound Messages table

Check the box labeled Delete error messages older than 1 day in the Outbound Messages table. Then, scroll down to the bottom of the page and click Save to save your changes.