Any custom-created group share templates can easily be deleted. However, be sure to delete ONLY custom-created group share templates and NOT the default group share templates that were installed with the Perspectium update set.
Prerequisites
First, you will need a template_editor_global or admin role to view the templates.
Second, you will need to create a group share template.
Procedure
WARNING! Be careful not to delete the default group share templates installed with the Perspectium update set.
To delete a custom-created group share template, follow these steps:
1. Log into your ServiceNow instance and navigate to Perspectium > Group Share > Templates or simply type Group Share and then click Templates within that module.
2. Click the name of the custom-created group share template that you want to delete.
3. In the upper right-hand corner of the resulting Template form, click the Delete button to delete your custom-created group share template.
