A shared queue will need to be created in Salesforce to store messages that will be dynamic shared when Salesforce case records are created, updated, and/or deleted.
Install the Perspectium Package for Salesforce
Configure your Salesforce remote site settings
Configure Perspectium Replicator as a Salesforce connected app
Configure Perspectium properties for Salesforce
To create a shared queue in Salesforce, follow these steps:
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