After completing the initial steps to set up Autotask for a ServiceBond integration, you will need to bond Autotask with another app to finish configuring your integration.
The instructions and information provided are for bonding Autotask with ServiceNow. If you are trying to bond Autotask with another ITSM app, contact Perspectium Support for a guided setup.
Bond Autotask with ServiceNow
To sync your Autotask tickets and map Autotask ticket fields with ServiceNow incidents, complete the following procedures: