You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 13 Next »


You can issue commands to start or stop running the DataSync Agent for ServiceNow from a command line interface on supported Windows and Linux devices

(info) NOTE: Enhanced integration with various security options provided by our supported OS platforms may result in the user receiving additional prompts for Administrator or SUDO permission. Users MUST install the Agent as an Administrator in Windows or with sudo in Linux.


Prerequisites


(warning) First, you will need to install the DataSync for ServiceNow Agent.


Linux 

Running your DataSync for ServiceNow Agent in the Foreground 

Start

Execute the following command to start running your DataSync for ServiceNow Agent:

 ./runConsole.sh 

When running the agent interactively through runConsole.sh, it is advised to always terminate the Agent as documented below with Ctrl+C. This allows the interactive agent session to exit gracefully.

Failure to do so may result in a lingering Java process which must be killed or terminated manually.

Stop 

Execute the following keys to stop running your DataSync for ServiceNow Agent:

Ctrl+C


Running your DataSync for ServiceNow Agent in the Background

Install

Running your DataSync for ServiceNow Agent in the background will require you to install your DataSync for ServiceNow Agent as a service first. 

Execute the following command to initiate an install of the Agent service: 

	./installDaemon.sh 

Start

Execute the following command to start running your DataSync for ServiceNow Agent:

	./startDaemon.sh

Stop

Execute the following command to stop running your DataSync for ServiceNow Agent:

	./stopDaemon.sh

Uninstall

Execute the following command to uninstall the Agent service:

	./uninstallDaemon.sh




Windows

Running your DataSync for ServiceNow Agent in the Foreground

Start

Double-click the following file in the bin folder to initiate the running of your DataSync for ServiceNow Agent:

	Agent.bat

When running the agent interactively through Agent.bat, it is advised to always terminate the Agent as documented below with Ctrl+C. This allows the interactive agent session to exit gracefully.

Failure to do so may result in a lingering Java process which must be killed or terminated manually.

Stop

Execute the following keys to stop running your DataSync for ServiceNow Agent:

	Ctrl+C

Running your DataSync for ServiceNow Agent in the Background

Install

Running your DataSync for ServiceNow Agent in the background will require you to install your DataSync for ServiceNow Agent as a service first. 

Double-click the following file in the bin folder to initiate an install of the Agent service: 

	installService.bat

Start

Double-click the following file in the bin folder to initiate the running of your DataSync for ServiceNow Agent:

	startService.bat

Stop

Double-click the following file in the bin folder to stop the running of your DataSync for ServiceNow Agent:

	stopService.bat

Uninstall

Double-click the following file in the bin folder to uninstall the Agent service:

	uninstallService.bat