In the Logs module, you can view details on what logging was done within the past 24 hours to help you troubleshoot and debug issues with DataSync Express. To access the Perspectium log entries, go to Perspectium DataSync Express > Control and Configuration > Logs.
Global debug logging
The Generate debugging logs option will generate debug logs for troubleshooting the DataSync Express application. To access the global debug logging property, go to Perspectium DataSync Express > Control and Configuration > Properties. Check the Generate debugging logs to start generating debug logs.
Bulk share debug logging
The Enable debug logging option for bulk shares will start generating logs that will be visible in the Logs module. You may want to use this if you are running high volume in production and you don't want to enable debug logging within the whole Perspectium application on your instance.
NOTE: Checking the Enable debug logging option for a bulk share will take precedence over the global debug logging property.
Prerequisites
First, you will need to follow the steps to create a bulk share.
Procedure
To enable debug logging for bulk share, follow these steps:
Log into your sharing ServiceNow instance and navigate to Perspectium DataSync Express > DataSync Express > Bulk Share.
Click the name of the bulk share that you want to enable debug logging for.
Click the Advanced tab. Then, check the Enable debug logging box to start generating debug logs for your share in Perspectium DataSync Express > Control and Configuration > Logs.
In the bottom left-hand corner of the form, click Update to save your changes.
