Subscribe allows you to read in data into your DataSync Express instance, notably to synchronize your instance with another instance that is sharing data as well as receiving information back from your DataSync Agent when it runs into issues.
Prerequisites
- You will need to install the Perspectium DataSync Express application.
- You will need to have a subscribed queue set up. By default, the instance should have a default subscribed queue set up when the application is installed.
Procedure
To create a DataSync Express subscribe, follow these steps:
- In your ServiceNow instance, go to Perspectium > Perspectium DataSync Express > Subscribe.
- Select New.
In the Table dropdown, find and select the table which that you want to subscribe data into your ServiceNow instance.
Global subscribe is a Subscribe definition that when created, will allow all incoming messages to be subscribed. If there is an existing subscribe definition for a specific table, its definition will override the global definition.
- Check the Active box to activate your subscribe. Unselect this option if you do not want the subscribe active to receive data into your instance.
To set the trigger conditions for this subscribe, check the Create, Update, and/or Delete boxes, depending on the conditions on which you want your subscribe to run:
Action
Record data will be subscribed into your ServiceNow instance to...
Create create new records into your instance.
<table_name>.insert
Update update current records in your instance.
<table_name>.update
Delete delete records that are in your instance
<table_name>.delete
- Optionally, configure additional features such as (see the navigation menu on the left for additional subscribe options).
- Click Submit to save your changes.