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tooltipInformation on this page pertains to the Perspectium Fluorine release
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After completing the initial steps to set up your Freshservice Ivanti Service Manager instance for a ServiceBond integration, you will need to bond your Freshservice instance Ivanti Service Manager with another app to finish configuring your integration. 


Bond Ivanti with ServiceNow

To sync your Ivanti Service Manager incidents and map Ivanti incident fields with ServiceNow incidents, complete the following procedures:


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Create a ServiceNow dynamic share for Ivanti

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Create a ServiceNow subscribed queue and subscribe for Ivanti

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Edit ServiceNow outbound table map fields for Ivanti

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Add and edit ServiceNow transform map scripts for Ivanti

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Add ServiceNow attachment.uploaded script action for Ivanti


Trying to bond Ivanti with another app?

Contact Perspectium Support for a guided setup.



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Contact Perspectium Support


US: 1 888 620 8880

UK: 44 208 068 5953

support@perspectium.com