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You can sync your ServceNow attachments, comments, and work notes by enabling the Include attachments option in your dynamic share or bulk share. If syncing data with a dynamic share, you will need to enable the Share Pending Attachments option to send out attachments that were uploaded before you created your dynamic share. If you are sharing attachments to another ServiceNow instance, you will need to Subscribe to both sys_attachment and the sys_attachment_docto ensure that your attachments are properly synced.
NOTE: Attachment deletes are not currently supported through the Include attachments option.
Prerequisites
First, you will need to create a dynamic share or create a bulk share.
Sync attachments
To sync attachments among your ServiceNow instances, follow these steps:
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