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tooltipInformation on this page pertains to the Perspectium Fluorine release
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A shared queue will need to be created in Salesforce to store messages that will be dynamic shared when Salesforce case records are created, updated, and/or deleted.

Prerequisites


(warning) Install the Perspectium Package for Salesforce

(warning) Configure your Salesforce remote site settings

(warning) Configure Perspectium Replicator as a Salesforce connected app

(warning) Configure Perspectium properties for Salesforce

(warning) Create a custom case field

Procedure


To create a shared queue in Salesforce, follow these steps:

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Log into your Salesforce organization and click theicon in the upper left-hand corner of the screen. Then, click the Perspectium Replicator app.

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In the navigation bar near the top of the screen, click Queues. In the upper left-hand corner of the resulting page, click New Queue.

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For the Queue Name, type psp.in.siam.provider.salesforce.

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From the Direction dropdown, choose Share.

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Type your Perspectium Integration Mesh URL, username, and password in the appropriate fields. Then, click Save to finish creating your shared queue.

(info)NOTE: You can optionally click Get Queue Status before saving your shared queue to check if the queue was created successfully and is active.



Next steps


Create a Salesforce subscribed queue



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Contact Perspectium Support


US: 1 888 620 8880

UK: 44 208 068 5953

support@perspectium.com