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Info
For more information on which release is right for you, contact Perspectium Support.

Current Release 

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The newest version of Perspectium products is the Helium release. This release contains new features and products such as Dashboard, Snapshot or ServiceInsight. To see all the products available, click here to see the Helium Krypton release. 

This release has been thoroughly tested by our team, but may still contain bugs that need to be fixed (see Known Issues for more information). Should you encounter any bugs or other issues, please let us know immediately as your feedback is greatly appreciated!



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Helium 6
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DataSync Current Releases
ServiceNow Core
Helium 6

Krypton 8.5.0

Dashboard

(info)NOTE: Starting with Iodine 7.0

+ Helium 6

.0

.2
Dashboard

, Dashboard is part of the ServiceNow Core update set. 

DataSync Agent

Krypton 8.0.

0

9

DataSync Agent
(Salesforce)

Krypton 8

Helium 6

.0.

0

7

DataSync Snapshot
Helium 6
Krypton 8.3.0
Archive DataKrypton 8.3.0
ServiceInsightHelium 6.0.
0
1
Instance MigrationHelium 6.0.0

Parquet MeshletHelium 6.0.1
Redshift MeshletKrypton 8.0.4
Snowflake MeshletHelium 6.1.13
Splunk MeshletGold 5.0.5.2

DataSync Free AppGold
DataSync Express AppGold
DataSync Estimator AppGold 5.0.3

Salesforce Managed Package
Gold patch3
Krypton 8.0.0
Salesforce Update Set for ServiceNow
Gold patch2
Helium 6.0.0


ServiceBondCurrent Releases
Common Endpoint
Gold
Iodine 7.0.0
Common Incident
Gold
Iodine 7.0.0
Common Change
Gold
Iodine 7.0.0
Common Problem
Gold
Iodine 7.0.0
Common Request/Requested Item
Gold
Iodine 7.0.0
Common Knowledge
Gold
Iodine 7.0.0
Common Attachment
Gold
Iodine 7.0.0
Common User
Gold
Iodine 7.0.0
Common Task
Gold
Iodine 7.0.0


Autotask Incident MeshletGold 5.0.3
Azure DevOps Incident MeshletGold 5.0.7
DXC Incident MeshletGold 5.0.12
Ivanti Incident MeshletGold 5.0.14
Ivanti User MeshletGold 5.0.15
Jira Incident MeshletGold 5.0.12.
1
3
Jira Service Desk Incident MeshletGold 5.0
.6
.19
Zendesk Incident MeshletKrypton 8.0.0




Latest Stable Release

The latest stable release has been fully tested for usability with all Perspectium products. It does not have all the new features of the current release but has been subjected to much more wider use and has all the latest bug fixes.

Depending on your organization's needs, this may be preferred over the current release. To download the latest stable release, go to the Perspectium Portal.

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DataSyncLatest Stable Release
ServiceNow Core

Gold patch1 + hotfix7

Iodine 7.0.0 + 7.0.1-7.0.11 hotfixes

Krypton 8.0.0

DataSync Agent

Iodine 7.0.10

DataSync SnapshotIodine 7.0.0 + 7.0.1
Archive DataKrypton 8.2.0


Parquet MeshletHelium 6.0.0
Redshift MeshletIodine 7.0.1
Snowflake MeshletHelium 6.1.12
Splunk
DataSync Agent

Gold patch6 (5.0.6)

Splunk MeshletGold 5.0.5.2
MeshletGold 5.0.
11
5.
3
2


Salesforce Managed Package
Gold patch3
Helium 6.0.0
Salesforce Update Set for ServiceNow
Gold patch2
Helium 6.0.0


Update Set Uninstall
Gold
Iodine 7.0.0


DataSync Free AppGold 5.0.0
DataSync Express AppGold 5.0.0
DataSync Estimator AppGold 5.0.3
Perspectium Spoke AppHelium 6.0.0


ServiceBondLatest Stable Release
Common Endpoint
Gold
Iodine 7.0.0
Common Incident
Gold
Iodine 7.0.0
Common Change
Gold
Iodine 7.0.0
Common Problem
Gold
Iodine 7.0.0
Common Request/Requested Item
Gold
Iodine 7.0.0
Common Knowledge
Gold
Iodine 7.0.0
Common Attachment
Gold
Iodine 7.0.0
Common User
Gold
Iodine 7.0.0
Common Task
Gold
Iodine 7.0.0


Autotask Incident MeshletGold 5.0.3
Azure DevOps Incident MeshletGold 5.0.7
DXC Incident MeshletGold 5.0.12
Ivanti Incident MeshletGold 5.0.14
Ivanti User MeshletGold 5.0.15
Jira Change MeshletGold 5.0.10
Jira Incident MeshletGold 5.0.12.
1
2
Jira Service Desk Incident MeshletGold 5.0.6


Other ProductsLatest Stable Release
Observer Update SetGold patch2 + hotfix2




Previous Releases 

Previous releases can be found below. Can't find documentation on an earlier release? See Perspectium Wiki.

(warning) Our team are working hard on migrating all of documentation from the earlier releases! Perspectium Wiki will soon no longer be available.

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Helium

gold

fluorine

fluorineplus

earlierReleases



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