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Release Highlights


UI Steps UI StepRead the Release Notes


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Planning your ServiceNow instance upgrade

To prepare your ServiceNow instance for an upgrade to the Gold release, follow these steps:

(tick) Replicator for ServiceNow update set is here! 

Check out the

Gold Release Notes for InstanceSync, DataSync, ServiceBond, ServiceOps, and Service Provider Gateway below to determine whether the features, enhancements, and fixes in the release are necessary to improve the performance of your Perspectium integration.
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Stop all Perspectium jobs

Log into any ServiceNow instances that have Perspectium update sets committed to them, and click Perspectium > Control and Configuration > Stop All Jobs to stop running all Perspectium jobs on each instance.

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Preview and commit new update sets

Contact Perspectium Support to request download links for the Gold update sets that apply to your Perspectium integration. Then, preview and commit the update sets to the applicable instances.

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Run Finish Install scripts and start all Perspectium jobs

After committing Gold update sets to your instance, navigate to Perspectium > Control and Configuration > Finish Install and click Confirm to run the Perspectium Finish Install scripts. Then, click Perspectium > Control and Configuration > Start All Jobs to restart the Perspectium jobs for your instance. 

Release Notes

Gold Release (DataSync for ServiceNow Agent)

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  • Tasks pointing to the same database and server will allocate and start only one table stats collector to avoid placing excessive load on the agent and the database.
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyCE-159

DataSync Release notes on whats new with DataSync for ServiceNow (previously known as Replicator).

(tick) Using Flow for ServiceNow Dynamic Share is now live!

You can now choose between business rule or flow designer

You can now configure the number of times the DataSync agent will retry after a SQL error

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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyCE-160

Gold Release (SalesInsight)

MONTH DAY, 2019

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titleRemoved Features

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Gold Release (InstanceSync, DataSync, ServiceBond, ServiceOps, Service Provider Gateway)

MONTH DAY, 2019

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titleNew Features

You can now use dynamic share to create flow

to send records out of your ServiceNow instance

even with setWorkflow set to false
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serverIde15725ca-3b2b-32f6-914c-89477a90901d
keyDEV-7592

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keyDEV-7376

  • You can now use the meshlet approach to create an integration between ServiceNow and Cherwell
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keyDEV-7072

  • You can now create change request integrations with customers in the Service Provider Gateway
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keyDEV-7398

  • You can now setup the DataSync Agent for Snowflake through the Agent Installer
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  • You are now prompted to confirm when deleting messages in the inbound/outbound tables
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keyDEV-6288

  • You now have more visibility into batch receipts generated by the replicator agent
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keyDEV-7114

  • Special characters are now supported by meshlet integrations
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keyDEV-7524

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  • On dynamic shares you are no longer restricted from using "Include Journal Fields" when "Business Rule When" is set to "Before". Instead, a warning message is displayed to notify users that "Include Journal Fields" should not be checked when sharing to another ServiceNow instance or SIAM integration.
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keyDEV-3235

as they are created and/or updated 

(tick) We've improved our data alignment 

You can now choose to send dynamic share outbound message immediately for your Service Gateway integrations

(tick) Security fixes

 


DataSync Release Notes

See what's new with all the data integration solutions!

Service Gateway Release Notes

See what's new in all the integration available to facilitate automated Service Provider to Customer interactions!

Record Estimator Release Notes 

See whats new with the Record Estimator application!

Other Products Release Notes

See what's new in our other legacy products like Replicator and Observer!


Release Names and Packaging

The releases name are in the format of <Major> <Patch or Hotfix> <Patch/Hotfix Number>. The contents of a release package are based on the name and are as follows:

FormatDescription
Major

Version of the software that contains significant new features, enhancements, and/or improvements in the user interface (UI) or user experience (UX). 

Perspectium's release name follows the chemical elements (e.g. Gold) and are released alphabetically. For example, the Gold release is the major release following Fluorine Plus.

Patch

A set of changes that contains updates, bug fixes, and/or improvements on the product. This release version can be installed by itself without a major release.

(e.g. Gold Patch 1)  

Hotfix

A set of changes that addresses specific issues. This release version cannot be installed by itself, it will need to be uploaded on top of a major or patch release. Starting with Gold patch1, hotfixes will be cumulative, so hotfix5 will contain all previous Gold patch1 hotfixes. 

(e.g. Gold Patch 1 Hotfix 1, Gold Patch 1 Hotfix 3, Gold Patch 1 Hotfix 4) 

NumberThe number that represents which Patch or Hotfix the release version is in. 

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Can't find the feature you're looking for?  

See release notes for earlier releases.