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Below are the different modules that fall under the category of Control and Configuration, which allows you to make general customizations to your Perspectium application. All of the modules below can be found at Perspectium > Control and Configuration. Explore the following modules to learn more:
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title | Properties |
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The Propertities module defines the options, settings, and preferences applied to your Perspectium application.
To configure Perspectiujm's properties, go to Perspectium > Control and Configuration > Properties
In the following sections you can find instructions for customizing your General Settings and DataSync Settings, as well as an overview table of Perspectium properties.
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title | General Settings |
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From the Properties page, click General Settings (Perspectium > Control and Configuration > Properties > General Settings)
On the General Settings page, you can:
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Tip |
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The application installs a role called perspectium that has access to the Perspectium application's tables. This role can be used to limit ServiceNow users to only have access to the Perspectium application and can be given to a user used with theDataSync Agent to access ServiceNow table schemas in order to replicate accurately and dynamically to external databases. |
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title | DataSync Settings |
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From the Properties page, click DataSync Settings (Perspectium > Control and Configuration > Properties > DataSync Settings) Your DataSync Settings contain the default encryption and decryption keys that are used for shared and subscribed data, as well as various configuration options for your bulk shares and inbound messages. On the DataSync Settings page, you can:
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title | Pespectium Properties Overview |
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Listed are a few of the Perspectium properties needed for the application:
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Used to send messages to Perspectium Integration Mesh to monitor status of the Perspectium for ServiceNow application.
NOTE: If the Perspectium application cannot connect to the Default Mesh, this values will toggle to true
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Specify node to run Perspectium Scheduled Jobs (Warning: Changing from default may affect performance)
NOTE:
- The value "Default" allows your ServiceNow instance choose which node to run scheduled jobs on
- This feature is only available on ServiceNow production instances as developer instances only have one node
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com.perspectium.enable_receipts
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com.perspectium.outbound.delete_immediately
(DataSync)
com.perspectium.observer.outbound.delete_immediately
(Observer)
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Deletes messages as soon as they are posted to the Integration Mesh, rather than updating them to sent and letting a different process delete the message.
NOTE: This can be used under systems with high volume to limit the different processes going to the Outbound Message tables.
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com.perspectium.replicator.track_shared_records
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true/false
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title | Stop/Start all jobs |
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DataSync for ServiceNow runs several scheduled jobs in the background of your instance. To view the scheduled jobs associated with Perspectium DataSync in your ServiceNow instance, navigate to Perspectium > Control and Configuration > All Scheduled Jobs.
However, if Perspectium scheduled jobs start to affect your instance's performance, you may want to stop your Perspectium scheduled jobs and then start them again. Here's how:
Go to Perspectium > Control and Configuration > Start / Stop All Jobs. Then, click Stop All Jobs or Start All Jobs.
On the resulting page, make sure to read through what will and won't be done. If it all looks good, click Confirm.
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To use this feature, you will need the Admin role. See ServiceNow Roles on how to assign roles. |
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title | All scheduled jobs |
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title | ServiceNow table maps |
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title | Troubleshooting |
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title | Properties |
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title | Properties |
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