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Below are the different modules that fall under the category of Control and Configuration, which allows you to make general customizations to your Perspectium application. All of the modules below can be found at Perspectium > Control and Configuration. Explore the following modules to learn more: 

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titleProperties

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The Propertities module defines the options, settings, and preferences applied to your Perspectium application. 

To configure Perspectiujm's properties, go to Perspectium > Control and Configuration > Properties

In the following sections you can find instructions for customizing your General Settings and DataSync Settings, as well as an overview table of Perspectium properties

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titleGeneral Settings

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From the Properties page, click General Settings (Perspectium > Control and Configuration Properties > General Settings)

On the General Settings page, you can:

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Tip

The application installs a role called perspectium that has access to the Perspectium application's tables. This role can be used to limit ServiceNow users to only have access to the Perspectium application and can be given to a user used with theDataSync Agent to access ServiceNow table schemas in order to replicate accurately and dynamically to external databases.

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titleDataSync Settings
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From the Properties page, click DataSync Settings (Perspectium > Control and Configuration Properties > DataSync Settings)

Your DataSync Settings contain the default encryption and decryption keys that are used for shared and subscribed data, as well as various configuration options for your bulk shares and inbound messages.

On the DataSync Settings page, you can:

  • Share display values
  • User a percentage of workers to run concurrent scheduled bulk shares
  • Save Perspectium properties in the sys_properties table
  • Disable inbound messages
  • Enable multiple jobs to process messages in the inbound table
  • Skip updating the sys_domain_path field when subscribing to records
  • Alert before bulk sharing a large number of records
  • Generate unique names for business rules associated with dynamic shares

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titlePespectium Properties Overview

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Listed are a few of the Perspectium properties needed for the application:

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Used to send messages to Perspectium Integration Mesh to monitor status of the Perspectium for ServiceNow application. 

(info) NOTE: If the Perspectium application cannot connect to the Default Mesh, this values will toggle to true

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Specify node to run Perspectium Scheduled Jobs (Warning: Changing from default may affect performance)

(info) NOTE:

  • The value "Default" allows your ServiceNow instance choose which node to run scheduled jobs on
  • This feature is only available on ServiceNow production instances as developer instances only have one node

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com.perspectium.enable_receipts

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com.perspectium.outbound.delete_immediately 
(DataSync)

com.perspectium.observer.outbound.delete_immediately 
(Observer)

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Deletes messages as soon as they are posted to the Integration Mesh, rather than updating them to sent and letting a different process delete the message. 

(info) NOTE: This can be used under systems with high volume to limit the different processes going to the Outbound Message tables. 

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com.perspectium.replicator.track_shared_records

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true/false

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titleStop/Start all jobs

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titleAll scheduled jobs

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titleServiceNow table maps

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titleTroubleshooting

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titleProperties

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titleProperties

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