Check the Create box to dynamically share Salesforce case record data that is newly created. Check the Update box to dynamically share Salesforce case record data that is updated. Finally, check the Delete button to ensure that deleted Salesforce case records no longer appear in your ServiceNow instance. Optionally, you can check Include Attachments if you want to dynamically share out attachments that are added to your Salesforce case records. You also have the option to create Filters here for your Salesforce dynamic share if you wish. |