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Gold
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DataSync for ServiceNow runs several scheduled jobs in the background of your instance. 

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However, if Perspectium scheduled jobs start to affect your instance's performance, you may want to stop your Perspectium scheduled jobs and then start them again.

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Stopping and starting your Perspectium scheduled jobs

To stop your Perspectium scheduled jobs, click the Stop All Jobs module under Perspectium > Replicator > Control and Configuration. Read through what will be done and what will not be done on the resulting page, and then click Confirm to stop all of your Perspectium scheduled jobs.

To start your Perspectium scheduled jobs, click the Start All Jobs module under PerspectiumReplicatorControl and Configuration. Read through what will be done and what will not be done on the resulting page, and then click Confirm to start all of your Perspectium scheduled jobs.

Here's how:

  1. Go to Perspectium > Control and Configuration > Start / Stop All Jobs.

  2. Click Stop All Jobs or Start All Jobs

  3. On the resulting page, make sure to read through what will and won't be done. If it all looks good, click Confirm


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To use this feature, you will need the Admin role. See ServiceNow Roles on how to assign roles.

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Contact Perspectium Support

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UK: 44 208 068 5953

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