• Created by user-1bc08, last modified by user-4dac1 on May 20, 2021


DataSync for ServiceNow runs several scheduled jobs in the background of your instance. 

However, if Perspectium scheduled jobs start to affect your instance's performance, you may want to stop your Perspectium scheduled jobs and then start them again.

Here's how:

  1. Go to Perspectium > Control and Configuration > Start / Stop All Jobs.

  2. Click Stop All Jobs or Start All Jobs. 

  3. On the resulting page, make sure to read through what will and won't be done. If it all looks good, click Confirm. 

To use this feature, you will need the Admin role. See ServiceNow Roles on how to assign roles.