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Perspectium Observer for ServiceNow is a real time data collection and analytics tool that monitors, aggregates into trends, and provides alerts on metrics supplied by your ServiceNow instance in real time. Observer provides you with insight into how your platform is running and protects your systems from degradation over time. 

Observer is made up of two components: the ServiceNow application that pushes data to the Perspectium Integration Mesh, and the user interface (Observer UI) that sits in the Integration Mesh for you to see real time data collection and analytics of your instance.


Get started with

Install Observer for ServiceNow

Learn how to set up Observer functionality in your ServiceNow instance.

Customize your Observer experience

Explore customizable functions to make monitoring your ServiceNow instance meaningful to you.

Configure your Observer properties and actions in ServiceNow

Configure your Observer default settings

Start using Observer

Advanced/Optional Observer Configurations