The Limit the maximum number of messages in the Outbound Messages queue option in Perspectium Properties allows you to set a max limit for records that can appear in the Outbound Messages table. By default, this limit is set to 1,000,000 outbound messages. For more information about outbound messages, see ServiceNow messages & receipts.
Prerequisites
First, you will need to install DataSync for ServiceNow and run the Perspectium Finish Install scripts.
Procedure
To limit the maximum number of messages in the Outbound Messages table, follow these steps:
Access Perspectium Properties
Log into your sharing ServiceNow instance and navigate to Perspectium > Control and Configuration > Properties.
Enter max limit for messages in the Outbound Messages table
Check the box labeled Limit the maximum number of messages in the Outbound Messages queue. Then, type the limit for the maximum number of records you want to appear in the Outbound Messages table in the field labeled Maximum number of messages in the Outbound Messages table.
NOTE: Your maximum messages in Outbound Messages table limit will only be honored if the Limit the maximum number of messages in the Outbound Messages queue box is checked.
After entering the value for your max limit, scroll down to the bottom of the page and click Save to save your changes.
