In ServiceNow, transaction logs provide information about your Observer metrics, including the metric's creator and the server response time.


To view the transaction log for a metric, follow these steps:

1. Log into Observer to access the Overview page.

2. In the trend group chart where the metric is located, hover over the line that represents the metric. Then, click that line. You will be redirected to that metric's transaction log in ServiceNow. NOTE: Transaction log data will be displayed starting from the time associated with the data point you select on the trend group chart.