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After completing the initial steps to set up your Freshservice instance for a ServiceBond integration, you will need to bond your Freshservice instance with another app to finish configuring your integration. 


Bond Ivanti with ServiceNow

To sync your Ivanti Service Manager incidents and map Ivanti incident fields with ServiceNow incidents, complete the following procedures:


Create a ServiceNow dynamic share for Ivanti

Edit ServiceNow outbound table map fields for Ivanti

Update ServiceNow transform map field scripts for Ivanti

Add ServiceNow attachment.uploaded script action for Freshservice